Video Conference Calling and Unified Communications

Wouldn’t it be great if there was a way to connect with every employee and every customer with video, easy access to all the data and information you need, and could save you serious money over what you are doing now?  There is.  Video conference calling and unified communications can improve efficiency, increase team members and customer satisfaction, and cut costs at the same time.

Connecting With A Video Conference Call

A video conference calls individuals or team in different places to connect via video.  Sophisticated software allows for real-time conversations between multiple parties and can also display images or text, slide shows, or video.  It allows for collaboration by teams regardless of where they are.

The Advantages of Video Conference Calling

For businesses, it’s a way to lower travel costs by having employees attend virtual meetings.  It’s a way to do individual and group training remotely.

Video conference calls allow for a more personal interaction between participants and lets people get to know each other.  It allows people to see visual cues and other non-verbal communication they might miss in just a voice call.  Researchers say that non-verbal cues are as important (or more important) than the actual words that are spoken.  This helps reduce miscommunication and increases participation.

For businesses, teams can collaborate easily with video conference calling especially if it is part of a unified communications solution. Remote, mobile, and home-based workers can connect with each other and any customer.  For customers, businesses can provide a more personal communication and easily demonstrate products or provide efficient training.

Advantages of Video Conference Calls

  • Lowers Travel Costs
  • More Personal & Engaging
  • Allows For Non-Verbal Communication
  • Reduces Miscommunication
  • Increasing Participation
  • Improves Collaboration
  • Connects Remote and Mobile Workers

Millennials that grew up with video cameras on their phones are wired to use the technology.  Today’s tech-savvy workers are used to doing Skype or FaceTime calls on their phone.  Video conference calling has become routine for most medium and large-sized companies.

Today’s Video Conference Calls Are High Quality

It wasn’t that long ago that we all struggled to do high-quality audio-only conference calls.  Signals dropped out, phone line quality suffered, not all systems could handle interruptions or multiple participants.  Today’s video conferencing quality has improved on that greatly by providing clear, crisp, and reliable audio and video quality. 

UCaaS (Unified Communications as a Service) And VoIP (Voice over Internet Protocol)

Unified Communications brings together business phone servicesvirtual meetings, video conferencing, and can accommodate mobile apps, visual voicemail, presence awareness, and a multi-channel contact center solution.  Wherever your employees or customers are, a unified communications suite can connect them in any way they want with access to the information they need.

UCaaS (Unified Communications as a Service) does all this in the cloud.  Using a browser to access all of your communication needs means eliminating multiple programs and special hardware. Systems can be configured to integrate with your CRM (Customer Relationship Management) system to provide access to anyone that needs it.

VoIP uses internet broadband to handle most of the switching and routing for phone and video calls.  This avoids the hefty telephone line charges and virtually eliminates long-distance and overseas call charges.

By combining the power of unified communications and VoIP, businesses can cut their telecommunications costs by 50% or more.  There is no need for capital investment to buy equipment is necessary as everything can be handled in the cloud. There are no more long wait times to add phone lines when your business grows.  A Virtual Office business phone solution can provide all of your phone services with one low monthly fee and little upfront costs.

Advantages of A Virtual Office Solution

  • 50% Reduction in Phone Bills
  • Lower TCO (Total Cost of Ownership)
  • Flat Monthly Fee
  • No Major Capital Investments
  • Advanced Calling Features (Auto Attendant, Voice Mail, Caller ID, Call Forwarding, Conferencing)
  • No IT Staff Required

Collaboration Is Key

Collaboration is key to the success of any business. Easily collaborate from anywhere on any device using the most integrated video and audio conferencing with HD quality and instant screen sharing. Call 1-866-879-8647 or fill out an online form to request a no-obligation quote from an 8x8 product specialist.

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