Communications Solutions for Technology Providers

With 8x8, high-tech companies can lower costs and maximize productivity using the only cloud communications platform combining voice, video conferencing, chat, contact center, CPaaS and advanced analytics.

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Featured case studies

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Reduce time to deploy new sites from weeks and days to minutes with remote deployment and central management.

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New capabilities are instantly available company wide. All administration and management are done from one single administration portal.

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Global capabilities improve service and simplify administration and maintenance all while lowering TCO, with guaranteed call reliability and quality.

Call center agent using real-time analytics to gather data on customer interactions using 8x8.

Enterprises can now optimize valuable moments of engagement with one set of data. The results are faster time to resolution at a lower cost and a better experience for customers and employees.

Tools to meet your modern business demandslink to this section

Mobile app

With the 8x8 mobile app, all experts are reachable regardless of where they are. Chats can quickly escalate to a call or video conference to instantly collaborate and better assess situations.

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Video conferencing

Everyone can have their own personal conference room. Meet and collaborate from anywhere with high-quality, easy-to-use video conferencing.

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Team Chat

Teams can collaborate and work more efficiently in real time with public or private rooms. Organize conversations by team or project, and share conversations, documents or images.

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Global reach

Our patented technology connects to the closest data center to deliver superior quality of service wherever the conversation takes place.

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Before we migrated to 8x8 we frequently had problems with call quality and downtime. 8x8 has been absolutely rock-solid since we completed the rollout. Whenever we have had questions, 8x8 technical support has always been knowledgeable and professional.

Joseph DoyleIT manager