Discover the latest innovations across the 8x8 Open Communications Platform portfolio. See what’s new with our Fall 2020 release!
Block spam calls at the extension level.
Country and local time displayed while dialing an international number in the expanded dial pad mode.
Ability to filter call recordings and voicemail by number or name.
Concurrent incoming calls are stacked allowing users to review and choose the one they want to answer.
Option to remove a person from a conference call instead of waiting for them to drop off.
Enable Microsoft Teams users to make and receive phone calls using the native Microsoft Teams app and 8x8 calling plans.
Up to 100 active participants are supported for all meetings.
End to end encryption using a shared key and across all video endpoints.
Quality monitoring, adoption and usage metrics for meetings.
Share audio from a Windows PC or any browser tab in a meeting.
Share any YouTube video in a meeting.
Personalize meetings with a custom background and logo and a vanity URL.
Allows you to set presence automatically based on your calendar events.
Ability to select multiple messages and share them using third-party apps.
Protect your eyes and phone battery with Dark Mode. This feature is enabled automatically when you switch the dark mode ON using the device setting.
Users can snooze conversations using the ‘Snooze Conversation’ button.
8x8 Work for Mobile app now available on Amazon Appstore. Install it on select Fire tablets and benefit from the larger display and ease of use.
Predefined Roles: Role-Based Access Controls provide administrators with predefined roles for company administrator, IT administrator, and contact center administrator.
Create Site Administrator: Ability to create specific site administrators for access to specific sites and set up granular control for billing and ordering administrators.
To comply with Kari’s Law and make it easier for our customers to support 911 dials, 8x8 Admin Console allows for administrators to specify who should receive these notifications, which include details (time, user name, extension number, address, and emergency number dialed) to provide information about emergency calls.
Configure Azure Active Directory (Azure AD) for User Single Sign-On (SSO) and User Provisioning to allow users to authenticate into any 8x8 application using their corporate Azure AD credentials.
Increases the number of countries with local DIDs and PSTN replacement services to 42. Complements existing support for local numbers (DID and Toll-free) and outbound calling (unmetered calling to Greece, Peru and South Africa are included in X Series X4 and above).
PSTN interop, domestic call plans and Euro pricing, with Integration support for Microsoft Teams, Microsoft Office 365, Microsoft Dynamics, Outlook, Google G-Suite and Salesforce.
Most recently added countries where 8x8 can connect via local DID and/or Toll-free numbers: Barbados, Belarus, Bosnia and Herzegovina, Cayman Islands, French Guiana, Ghana, Guadeloupe, Iceland, Kazakhstan, Macau, Macedonia, Madagascar, Mali, Martinique, Mauritius Island, Mayotte, Moldova, Montenegro, Namibia, Seychelles, St Bartélemy, St Martin, Trinidad & Tobago, Uganda.
New Ring Group reports and updated support of Call Detail Record Types. API, Scheduling and Member Reporting options are also now available. On-request, Early Access program for planned Quality Management enhancements.
Ring Group Summary Report
Direct drill-down into Call Detail Records