Renforcez la confiance de vos clients avec les Voice APIs pour entreprises
8x8 facilite la protection des informations personnelles tout en améliorant les expériences de communication traditionnelles.
Protégez la confidentialité de vos clients avec les Voice APIslink to this section
Que vous soyez gestionnaire immobilier devant contacter des locataires en privé, une application de covoiturage ou que vous organisiez un séjour chez l'habitant pour un inconnu, la protection de vos informations personnelles est indispensable. C'est également requis par la loi dans plusieurs pays
Permettez des conversations clients sécurisées
Passez des appels téléphoniques en toute anonymat
Avec l'augmentation des réglementations et des lois sur la confidentialité, il est plus important que jamais de garder les informations privées privées. La fonctionnalité Call Masking de 8x8 vous permet de garder le contrôle de vos informations.
- Connectez vos utilisateurs tout en préservant leur confidentialité
- Offrez une couche de sécurité supplémentaire
- Créez une logique personnalisée pour répondre à vos besoins
- Utilisez des numéros locaux pour connecter vos utilisateurs
Envoyez des notifications par appels pour améliorer les taux de délivrabilité
Turn your text into a voice call to improve the odds that passwords, notifications, alerts, and other sensitive data will be received.
- No call length limit
- Choice of voices and pre-recordings
- Reach landlines, improving answer rates
Permettez à vos clients de passer des appels directement depuis votre application
Personalize the experience for your users by enabling in-app calls over VOIP.
- Built-in phone number masking
- Embed directly into your app code
- Provide names and pictures instead of area codes
- Easier to provide recordings (when needed)
- Use data instead of consuming customers’ mobile minutes
L'avantage 8x8
When it comes to choosing the right cloud-based communication service provider for your business, you need a partner that not only brings you out-of-the-box enterprise-class solutions, but is also globally integrated, secure, and reliable. Technology aside, it’s also the customer service, the pricing, and the ease of deployment that can make a world of a difference.
8x8 Voice APIs: Private, simple, and secure
Our Voice API and SDK solution lets you deliver important information efficiently, giving customers what they need without all the back and forth of emails or service reps.
Interactive voice response
Our text to speech solution provides the best customer experience by adding multi-level IVR menus to your call flow.
Local languages
Localize your voice calls with our text to speech platform, available in 45 local languages.
Logs and reports
Easily access your call reports through the customer portal.
Virtual phone numbers
Voice-enabled virtual phone numbers allow your customers to call you bridge calls and connect participants
Numbers pool management
Use convenient API methods to manage and configure your pool of virtual phone numbers
Call handles
Programmatically connect callers, play TTS or sound files, or capture Dual Tone Multi-Frequency inputs
Learn more about our voice solutions
Reimagine customer engagements
Add voice calling to your mobile apps and website
Should you offer in-app voice functions?
8x8 investigates the rise and advantages of voice communications
Text-to-speech optimizes interactions
Automate service interactions and expedite the outreach of promotional material
Create a free account
See it in action. Create an account with 8x8 Connect – an all-in-one business communication platform used by knowledge-driven businesses to manage omni-channel campaigns, send text or voice messages, and get real-time reports and analytics.
Explore other 8x8 APIs for a complete customer engagement strategy
SMS Overview
With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.
Voice API/SDK
Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.
Chat Apps
Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.
8x8 Connect
8x8 Connect
8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven business to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics
Jitsi as a Service
Jitsi as a Service
An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.