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Mike McAlpen

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Mike McAlpen is the Executive Director of Security and Compliance at 8x8, one of the largest US VoIP providers for business. Prior to this, Mike was a business leader with Visa, Inc. Global Information Security and Compliance. Before this Mike was a leader in HP Professional Services Information Security, CIO/CISO Advisory and other services for nearly 12 years. Mike is a frequent Information Security speaker, a three-term IT Services Management Foundation President, on the Board of Directors of the Silicon Valley ISSA, and active in ISACA, FBI/DHS InfraGard, U.S. Secret Service’s Cyber Crime Task Force and the American Bar Association Science and Technology Section’s Information Security Committee. Read More>

Articles by: Mike McAlpen

Why Third-party Vendors Are About to Become a Significant Risk to Your Business

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While the recent news cycle has been dominated by articles concerning Russian government hackers using Russian security software to steal classified US information, one of the biggest security and compliance stories is flying under the radar, especially here in the US. The big story businesses world [...]

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Security In Healthcare Innovation

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The media has been awash with stories of companies that have suffered because of preventable security breaches, so it is easy to see why so many CIOs and senior leaders rate security as their primary concern. One of the most consequential examples of security comes from the healthcare industry. Muc [...]

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Fitbit Complies with HIPAA—Does Your Business? 7 Questions to Ask

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Fitbit’s recent news that it has achieved compliance with HIPAA—which protects patients’ health data—shines a light on the importance of HIPAA medical privacy concerns to an ever-widening circle of businesses. Still, many firms SHOULD be HIPAA compliant, but aren’t, putting them at risk for legal ac [...]

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4 Call Center Compliance Problems—and How to Fix Them

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Is our call center compliant? That’s a question that I get asked a lot, since I’m the Chief Information Security Officer for 8x8, which provides enterprise cloud contact center solutions. And the sad truth is that it often only takes a few simple questions to figure out that the asker’s contact cent [...]

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Be Your Organization’s Security & Compliance Goalie

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I recently wrote about how to get your company to commit to improving its security and compliance by starting at the top and getting top brass buy-in. But once you’ve got agreement that your organization wants everyone to participate in improving data securi [...]

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How to Take Security from Afterthought to Advantage

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Is security just an afterthought? Not according to Infonetics Principal Analyst Diane Myers, who says it’s the #1 criterion for buyers of cloud communications. The fact that security is the most important concern among enterprise IT decision-makers is strong evidence that companies that do a good jo [...]

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