Meghan Keough

Gartner announced in January that it will be retiring the Magic Quadrant reports for on-premises Unified Communications and Contact Center, and it will be tightening the criteria for inclusion in the UCaaS and CCaaS Magic Quadrant. Here’s a breakdown of Gartner’s rationale and what it means for ent [...]

Back in October of last year, 8x8 acquired open-source meetings technology Jitsi. We’ve been working ever since to integrate Jitsi’s technology into our own meetings solution, and are pleased to share a preview of the new 8x8 Meetings experience. This new version of 8x8 Meetings integrates the Jits [...]

Herb Kelleher, the iconic leader of Southwest Airlines made an insightful statement about strategic plans: “We have a strategic plan. It’s called doing things.” We couldn’t agree more with this sentiment. Working with customers, we’ve found that regardless of their goals, be it growth, digital t [...]

CIOs and senior IT executives know that digital transformation is a top priority in their business. It’s not a matter of if but when. The vision is there but taking the steps forward and overcoming all the technology, process and approval barriers is key to crossing the finish line (or some people [...]