Jeff Romano

Jeff Romano

Senior Vice President of Global Services and Support for 8x8, Jeff’s charter is to transform and revolutionize the entire customer experience from deployment of services to ongoing service adoption, support and customer success. Jeff brings to 8x8 more than 25 years of international experience working with on-premises and cloud-based software companies to enable the rapid deployment of software and customer success across the Americas, Europe, Africa, Middle East, and Asia.

Articles by: Jeff Romano

8x8 Support: A Differentiated, World-Class Customer Experience

Customers are clear. They demand instant access to customer support, and fast time-to-resolution for their issues no matter the time of day or location. Business communications are mission critical for delivering a competitive, differentiated customer experience, and so companies require instant access to customer support, and fast time-to-resolution when communications issues arise no matter the […]

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