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David Leach

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David is the Product Evangelist at 8x8. David enjoys the opportunity he gets to help business owners and technology professionals discover new ways that they can work smarter and conduct business anywhere, anytime. Read More>

Articles by: David Leach

Can Your Mobile Strategy Compete Without the Cloud?

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Mobile technology, in its many forms—the Internet, smartphones, ubiquitous broadband networks, airplanes, high-speed rail systems, etc.—is helping businesses expand their market reach and accelerate their rate of growth. You don’t have to live in Silicon Valley to see that, but you do have to be swi [...]

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4 Ways to Boost ROI and Avoid Groundhog-Day Communications Spending

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Repetition can be a boon or a burden to business, depending on what you’re repeating and why. There’s the good kind of repetition, which is repeating processes that drive revenue or serve customers better. Then there’s the IT version of Bill Murray’s “Groundhog Day”: buying more and more hardware an [...]

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Never Miss a Call—Anywhere—With One-Number Access

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Business happens in real-time, so you can’t always predict what’s coming next. But you can make sure you never miss a call, no matter where you roam. With 8x8’s One Number Access feature, included in Virtual Office, you get one business phone number that you can take with you anywhere. And, for thos [...]

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New Call Center Software Helps Create a Caring Culture AND Gets Results

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These are the times that try call center managers’ souls—or at least their scheduling capabilities. The days are fast approaching when weddings, honeymoons, graduations and vacations will make it tough for the managers of the people who solve customer problems and make the sales that sustain their c [...]

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Is Your Business Being Left Out of the Net Neutrality Debate?

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Lately, a lot of big names have been clashing over the latest FCC net neutrality proposal —the question of whether Internet service providers should have the right to offer paid priority service. But as the “big guys” fight it out, are the needs of your business getting ignored? Video-on-demand Disc [...]

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The Road to HIPAA-compliant Business VoIP and Unified Communications

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For most people, starting a road trip comes with an emotional mix of excitement and anxiety. Excitement about escaping the daily routine, and the thought of all the great new experiences ahead. Anxiety about all the possibilities of what might go wrong, in unfamiliar places. The Right Business VoIP [...]

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