Make your business look bigger with an auto attendant. Auto Attendant is a powerful automated VoIP business service that replaces the need for a receptionist.
Isn’t it impressive when you call a company and get an Auto Attendant message like the one below? You just know you’re dealing with a company that’s got its act together. 8x8 includes the Auto Attendant with our Virtual Office business phone service.
Welcome to ABC Company, your leading provider of high quality services.
- For the Sales Department, press 1
- For Customer Service, press 2
- To Dial by Name, press 3
- To Dial by Extension, press 4
- For the Company Directory, press 5
Auto Attendant benefits
- Look more professional. It makes your company look bigger and more professional.
- Replace the receptionist. It replaces the need for a receptionist and saves you money.
- Route calls efficiently. It connects your callers to the right resource quickly and efficiently.
- Customize for different hours. You can play different menus for business hours versus after-hours.
- It’s included. Auto Attendant is included with our Unlimited, Metered, and Global extension plans at no extra charge!
- Creating your greetings is easy. You can record your own and upload them, or upload customized prerecorded greetings. You can even use the 8x8 Audio Production Store for professionally recorded greetings that enhance your image.
Auto Attendant capabilities
- Get callers connected to employees with choices like: dial by extension, dial by name, or dial from the Company Directory.
- Define greetings and schedules for business hours, after hours, holidays and even business hours exceptions.
- Transfer callers to Ring Groups, Call Queues, Voicemail, and even Additional Auto Attendants.
- Customize your Auto Attendant to the specific needs of your business.