All-in-One

Architecting an 8x8 Solution

Assess and architect an 8x8 UCaaS and CCaaS solution focusing on the design, implementation process, and methodology in this instructor-led course.

All-in-One

Architecting an 8x8 Solution

Assess and architect an 8x8 UCaaS and CCaaS solution focusing on the design, implementation process, and methodology in this instructor-led course.

All-in-One

Architecting an 8x8 Solution

Assess and architect an 8x8 UCaaS and CCaaS solution focusing on the design, implementation process, and methodology in this instructor-led course.

All-in-One

Architecting an 8x8 Solution

Assess and architect an 8x8 UCaaS and CCaaS solution focusing on the design, implementation process, and methodology in this instructor-led course.

Who should take the course?

Individuals responsible for designing and architecting an 8x8 solution.

Course Overview

This course combines discussions and group activities with hands-on practice to give students the necessary knowledge and skills to assess and architect an 8x8 UCaaS and CCaaS solution— focusing on the design, implementation process, and methodology.

Course Outcomes

At the end of this course, students will be able to:

  • Explain the different phases of a project life cycle and how it relates to an 8x8 deployment
  • Assess and determine remediation of issues and risks to an implementation
  • Identify and recommend network security considerations
  • Produce a solution design that meets a customer’s stated business goals

Recommended Prerequisite(s)

Course Topics

  • The Architect role
  • Defining the project
  • Defining assumptions and constraints
  • Solution design - System configuration
  • Solution design - System call flow
  • Solution design - Integrations and customizations
  • Solution design - Deployment readiness

Frequently Asked Questions

I am new to 8x8. How do I get training?

What is virtual, instructor-led training (VILT)?

What are the technical requirements to attend a virtual, instructor-led training class?

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What is open enrollment?

I have more than one Admin that needs training – can I have them all sit in a conference room to attend the training?

How long will access be available for courses purchased?

What is the maximum time period available to schedule remote training sessions or Adoption Kit consultation calls?

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