Deliver a Unified Retail Experience Customers Value

Together with 8x8, you can create a consistent experience for customers whether in-store, online or through customer support to ensure a unique brand engagement that increases customer loyalty.

Together with 8x8, you can create a consistent experience for customers whether in-store, online or through customer support to ensure a unique brand engagement that increases customer loyalty.

Featured retail case studies

Shimano American
Town Fair Tire
DeBoer’s Auto Dealership
iCruise.com, a division of WMPH Vacations
McDonald's

Features built for retailers

Create unique brand experiences

Personalize engagement with actionable insights

Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.

Personalize engagement with actionable insights

Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.

Create experiences at scale with APIs

8x8’s APIs enable you to create an experience that sets your brand apart. APIs for SMS,

chat apps, video and voice allow you to design engagement experiences unique to your brand.

Create experiences at scale with APIs

8x8’s APIs enable you to create an experience that sets your brand apart. APIs for SMS,

chat apps, video and voice allow you to design engagement experiences unique to your brand.

We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.
We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.

Plans & Pricing

Find the best plans that suite your business along with relevant features through our mix and match flexibility.

Purchase an 8x8 X Series annual plan and save up to 25% on the industry’s most powerful unified communications platform.

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