Deliver a Unified Retail Experience Customers Value

Together with 8x8, you can create a consistent experience for customers whether in-store, online or through customer support to ensure a unique brand engagement that increases customer loyalty.

Together with 8x8, you can create a consistent experience for customers whether in-store, online or through customer support to ensure a unique brand engagement that increases customer loyalty.

Featured retail case studies

Features built for retailers

Create unique brand experiences

Personalize engagement with actionable insights

Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.

Personalize engagement with actionable insights

Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.

Create experiences at scale with APIs

8x8’s Communications Platform-as-a-Service (CPaaS) APIs enable you to create an experience that sets your brand apart. APIs for SMS, chat apps, video and text-to-speech allow you to design engagement experiences unique to your brand.

Create experiences at scale with APIs

8x8’s Communications Platform-as-a-Service (CPaaS) APIs enable you to create an experience that sets your brand apart. APIs for SMS, chat apps, video and text-to-speech allow you to design engagement experiences unique to your brand.

Reimagining retail in action

Video

New Ways to Create Exceptional Customer Experiences

Video

Provide Great Customer Experience - 8x8 Contact Center

Video

Empower the Sales Team with 8x8 Communications

We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.
We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.

Plans & Pricing

Find the best plans that suite your business along with relevant features through our mix and match flexibility.

Reliable voice for each station

Communications & analytics

Voice-focused contact center

Omnichannel customer engagement

Reliable voice for each station

Communications & analytics

Voice-focused contact center

Omnichannel customer engagement

Build Your Bundle

Enter the quantity of licenses that you are interested in for each tier, and get a tailored quote.

Store Associate starts at

$15

user/month

Store Manager starts at

$45

user/month

Contact Center Associate starts at

$115

user/month

Omnichannel Associate / CC Manager starts at

$175

user/month

Business Phone
Unlimited calling plansUS, Canada14 Countries47 Countries47 Countries
Recording
Minute Bundles (4K minutes)47 Countries47 Countries
Contact Center
Outbound preview dialer
ACD
Customer Surveys
CRM
Digital Channels
Team Chat
1:1 Instant messaging
Team Messaging
Video Conferencing
HD Video & Audio ConferencingJoin Only50 Participants
Analytics
CX Analytics
Quality Management
Screen recording
Speech Analytics
Integrations
Integrations with Enterprise Apps
Security
Security, Compliance & Certifications
Add-onsExpand the capability of your product with a la cart paid features
Intelligent IVR
Workforce Management
Payment Processing
Quality Management Included
Screen recording Included
Speech Analytics Included

Request a Quote

Get your fast, no-obligation quote now

1-866-879-8647


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