Deliver a Unified Retail Experience Customers Value
Deliver a Unified Retail Experience Customers Value
Together with 8x8, you can create a consistent experience for customers whether in-store, online or through customer support to ensure a unique brand engagement that increases customer loyalty.
Features built for retailers
Create unique brand experiences
Personalize engagement with actionable insights
Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.
Create experiences at scale with APIs
8x8’s APIs enable you to create an experience that sets your brand apart. APIs for SMS, chat apps, video and voice allow you to design engagement experiences unique to your brand.
We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.
We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.