Features built for retailers
Create unique brand experiences
Personalize engagement with actionable insights
Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.
Personalize engagement with actionable insights
Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.
Create experiences at scale with APIs
8x8’s APIs enable you to create an experience that sets your brand apart. APIs for SMS,
chat apps, video and voice allow you to design engagement experiences unique to your brand.
Create experiences at scale with APIs
8x8’s APIs enable you to create an experience that sets your brand apart. APIs for SMS,
chat apps, video and voice allow you to design engagement experiences unique to your brand.
Reimagining retail in action
New Ways to Create Exceptional Customer Experiences
Provide Great Customer Experience - 8x8 Contact Center
Empower the Sales Team with 8x8 Communications
We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.
We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.
Plans & Pricing
Find the best plans that suite your business along with relevant features through our mix and match flexibility.
Small business phone system
All-in-one voice, video & chat
Contact Center basics with analytics and collaboration
Auto dialing, quality management and analytics
Small business phone system
All-in-one voice, video & chat
Contact Center basics with analytics and collaboration
Auto dialing, quality management and analytics
Build Your Bundle
Enter the quantity of licenses that you are interested in for each tier, and get a tailored quote.
8x8 Express
$12
X2
$25
X6
$115
X8
$175
| Unlimited calling plans | US, Canada | 14 Countries | 47 Countries | 47 Countries |
| Recording | ||||
| Minute Bundles (4K minutes) | 47 Countries | 47 Countries |
| Outbound preview dialer | ||||
| ACD | ||||
| Customer Surveys | ||||
| CRM | ||||
| Digital Channels |
| 1:1 Instant messaging | ||||
| Team Messaging |
| HD Video & Audio Conferencing | 50 Participants | 50 Participants | 50 Participants | 50 Participants |
| CX Analytics | ||||
| Quality Management | ||||
| Screen recording | ||||
| Speech Analytics |
| Integrations with Enterprise Apps |
| Security, Compliance & Certifications |
| Intelligent IVR | ||||
| Workforce Management | ||||
| Payment Processing | ||||
| Quality Management | Included | |||
| Screen recording | Included | |||
| Speech Analytics | Included |
Small business phone system
$12
See features
Unlimited calling plans
1:1 Instant messaging
Team Messaging
HD Video & Audio Conferencing
Security, Compliance & Certifications
All-in-one voice, video & chat
$25
See features
Unlimited calling plans
Recording
1:1 Instant messaging
Team Messaging
HD Video & Audio Conferencing
Integrations with Enterprise Apps
Security, Compliance & Certifications
Contact Center basics with analytics and collaboration
$115
See features
Unlimited calling plans
Recording
Minute Bundles (4K minutes)
ACD
Customer Surveys
CRM
1:1 Instant messaging
Team Messaging
HD Video & Audio Conferencing
CX Analytics
Integrations with Enterprise Apps
Security, Compliance & Certifications
Add-ons
Intelligent IVR
Workforce Management
Payment Processing
Quality Management
Screen recording
Speech Analytics
Auto dialing, quality management and analytics
$175
See features
Unlimited calling plans
Recording
Minute Bundles (4K minutes)
Outbound preview dialer
ACD
Customer Surveys
CRM
Digital Channels
1:1 Instant messaging
Team Messaging
HD Video & Audio Conferencing
CX Analytics
Quality Management
Screen recording
Speech Analytics
Integrations with Enterprise Apps
Security, Compliance & Certifications
Add-ons
Intelligent IVR
Workforce Management
Payment Processing
Quality Management
Screen recording
Speech Analytics