Features built for retailers
Create unique brand experiences
Personalize engagement with actionable insights
Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.
Personalize engagement with actionable insights
Successful retailers are using new communications technology to develop innovative new ways to engage with customers and recreate their brand experience.
Create experiences at scale with APIs
8x8’s Communications Platform-as-a-Service (CPaaS) APIs enable you to create an experience that sets your brand apart. APIs for SMS, chat apps, video and text-to-speech allow you to design engagement experiences unique to your brand.
Create experiences at scale with APIs
8x8’s Communications Platform-as-a-Service (CPaaS) APIs enable you to create an experience that sets your brand apart. APIs for SMS, chat apps, video and text-to-speech allow you to design engagement experiences unique to your brand.
Reimagining retail in action
New Ways to Create Exceptional Customer Experiences
Provide Great Customer Experience - 8x8 Contact Center
Empower the Sales Team with 8x8 Communications
We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.
We now can see how many calls come in by agent, how many are for repairing flats versus new tires, or for tire rotations, et cetera. This lets us know exactly what’s happening in the field so we can stay close to the needs of our clients, tailor programs to drive sales, and maintain our market leadership in the Northeast.
Plans & Pricing
Find the best plans that suite your business along with relevant features through our mix and match flexibility.
Reliable voice for each station
Communications & analytics
Voice-focused contact center
Omnichannel customer engagement
Reliable voice for each station
Communications & analytics
Voice-focused contact center
Omnichannel customer engagement
Build Your Bundle
Enter the quantity of licenses that you are interested in for each tier, and get a tailored quote.
Store Associate starts at
$15
user/month
Store Manager starts at
$45
user/month
Contact Center Associate starts at
$115
user/month
Omnichannel Associate / CC Manager starts at
$175
user/month
| Unlimited calling plans | US, Canada | 14 Countries | 47 Countries | 47 Countries |
| Recording | ||||
| Minute Bundles (4K minutes) | 47 Countries | 47 Countries |
| Outbound preview dialer | ||||
| ACD | ||||
| Customer Surveys | ||||
| CRM | ||||
| Digital Channels |
| 1:1 Instant messaging | ||||
| Team Messaging |
| HD Video & Audio Conferencing | Join Only | 50 Participants |
| CX Analytics | ||||
| Quality Management | ||||
| Screen recording | ||||
| Speech Analytics |
| Integrations with Enterprise Apps |
| Security, Compliance & Certifications |
| Intelligent IVR | ||||
| Workforce Management | ||||
| Payment Processing | ||||
| Quality Management | Included | |||
| Screen recording | Included | |||
| Speech Analytics | Included |