Communication Solutions for Discrete Manufacturers

Accelerate your digital transformation with 8x8’s AI-powered communications platform.

Accelerate your digital transformation with 8x8’s AI-powered communications platform.

Featured case studies

Features for manufacturing professionals

Tools to meet your modern business demands

Dynamic Integration Framework

8x8’s unique Dynamic Integration Framework is a standards-based way to easily integrate communications into your existing environment.

Dynamic Integration Framework

8x8’s unique Dynamic Integration Framework is a standards-based way to easily integrate communications into your existing environment.

8x8 Intelligent IVR

Save time and money with out-of-the-box integrations, a drag and drop IVR design tool and CRM integration before the calls starts.

8x8 Intelligent IVR

Save time and money with out-of-the-box integrations, a drag and drop IVR design tool and CRM integration before the calls starts.

A successful move to the cloud

Listen as Paul shares his insights on moving from an on-premise phone system to cloud-based communications by 8x8.

A successful move to the cloud

Listen as Paul shares his insights on moving from an on-premise phone system to cloud-based communications by 8x8.

Empower agents with a modern contact center

Contact centers have long been at the leading edge of innovation in communications technology, but what will the contact center of the future look like?

Empower agents with a modern contact center

Contact centers have long been at the leading edge of innovation in communications technology, but what will the contact center of the future look like?

Explore more 8x8 resources

Infographic

Why Manufacturers are moving communications to the cloud

Video

Paul Patti of RPM Coatings Talks Cloud Communications

Magazine

Manufacturers Are Retooling Communications to Lower Costs and Improve Customer Service

Communications for Manufacturers
With a better understanding of organic growth in the call center overall and in the departments that agents refer calls to, such as technical support, we've been able to staff each department more efficiently based on actual demand.
With a better understanding of organic growth in the call center overall and in the departments that agents refer calls to, such as technical support, we've been able to staff each department more efficiently based on actual demand.

Products to meet your unique business needs

All-in-one voice, video & chat

Analytics for administrators and supervisors

Auto dialing, quality management and analytics




X2 starts at
$25 user/month
X4 starts at
$45 user/month
X8 starts at
$175 user/month
  • Unlimited voice calling to 14 countries
  • Video & audio conferencing + chat
  • Small business & enterprise integrations
  • Unlimited voice calling to 47 countries
  • Call quality reporting & supervisor analytics
  • Barge, monitor, whisper
  • Skills-based routing, IVR, call recording, CRM
  • Quality Management, Speech Analytics
  • Predictive and Preview Dialer

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