Features for manufacturing professionals
Tools to meet your modern business demands
Dynamic Integration Framework
8x8’s unique Dynamic Integration Framework is a standards-based way to easily integrate communications into your existing environment.
Dynamic Integration Framework
8x8’s unique Dynamic Integration Framework is a standards-based way to easily integrate communications into your existing environment.
8x8 Intelligent IVR
Save time and money with out-of-the-box integrations, a drag and drop IVR design tool and CRM integration before the calls starts.
8x8 Intelligent IVR
Save time and money with out-of-the-box integrations, a drag and drop IVR design tool and CRM integration before the calls starts.
A successful move to the cloud
Listen as Paul shares his insights on moving from an on-premise phone system to cloud-based communications by 8x8.
A successful move to the cloud
Listen as Paul shares his insights on moving from an on-premise phone system to cloud-based communications by 8x8.
Empower agents with a modern contact center
Contact centers have long been at the leading edge of innovation in communications technology, but what will the contact center of the future look like?
Empower agents with a modern contact center
Contact centers have long been at the leading edge of innovation in communications technology, but what will the contact center of the future look like?
Explore more 8x8 resources
Why Manufacturers are moving communications to the cloud
Paul Patti of RPM Coatings Talks Cloud Communications
Manufacturers Are Retooling Communications to Lower Costs and Improve Customer Service
With a better understanding of organic growth in the call center overall and in the departments that agents refer calls to, such as technical support, we've been able to staff each department more efficiently based on actual demand.
With a better understanding of organic growth in the call center overall and in the departments that agents refer calls to, such as technical support, we've been able to staff each department more efficiently based on actual demand.
Products to meet your unique business needs
All-in-one voice, video & chat
Analytics for administrators and supervisors
Auto dialing, quality management and analytics
- Unlimited voice calling to 14 countries
- Video & audio conferencing + chat
- Small business & enterprise integrations
- Unlimited voice calling to 47 countries
- Call quality reporting & supervisor analytics
- Barge, monitor, whisper
- Skills-based routing, IVR, call recording, CRM
- Quality Management, Speech Analytics
- Predictive and Preview Dialer