Success Story in the Spotlight

ShapeUp Spreads Better Health to Millions with 8x8 Cloud Communications

“ShapeUp couldn’t exist without cloud technologies. 8x8 works out of the box and makes our employees productive anywhere.”

Jimmy Andrews, IT Administrator for ShapeUp

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8x8 has a combined phone and contact center solution that can do it all: provide inbound and outbound calling, live agent chat, click-to-call, and live routing options. It’s a one-stop shop for all our needs.
Don WalkerCo-founder, iCruise.com
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iCruise
We have customers in 150 countries and operate in 20 languages with about 60,000 contacts a month. It was essential to have a single vendor for our contact center and phones, who could scale with us.
Director of InformationShutterstock
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Shutterstock
The simplicity of change management was eye-opening. Not having to purchase PBX hardware for each location and pay traditional local and long distance calling rates cuts the communications line-item expense in half.
Ron GodineDirector of IT, TMW Systems
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Hosted VoIP customer, Ron Godine, TMW Systems
Our 8x8 phone system is kind of invisible because it just works. 8x8 is exceedingly reliable—no care or feeding required!
Phil GrayOwner and Operator of 24 McDonald's Franchises
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8x8 Helps McDonald's Lower Costs and Increase Uptime
With 8x8, what I'm getting is cutting-edge technology, great support, and a very cost efficient price. Making the move was literally one of the best business decisions I've ever made. It's really improved our customer service.
Rich PerilliOwner, Silicon Valley Allstate Agency
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Rich Perilli, Allstate Insurance

More of Our Customers

Abode Services

8x8 Supports and Unifies Abode Services Rapidly Expanding Nonprofit

Affiliated Physicians

Affiliated Physicians Eliminates Downtime and Increases Agent Productivity with 8x8 VoIP and Contact Center Solutions

AHI Corporate Housing

AHI Corporate Housing was able to cut long-distance calling costs with 8x8 and extension dialing.

Allstate Idaho Falls

The eAgent feature 8x8 offers helps Allstate Idaho Falls professionally handle all customer phone calls.

AllState Santa Clara

Win win win! Allstate Santa Clara found a 3-time winner: 8x8's technology, great support, and competitive pricing.

Aon Hewitt

No call reporting meant no way to tell if calls had been answered or not until, Aon Hewitt switched to 8x8.

Apigee

Large businesses like Apigee have found ways to save money by implementing 8x8's cloud-based solution.

Appian

A premises-based telephone system didn't allow Appian room for future growth. 8x8 offered the flexibility they sought.

Array

ARRAY’s Virtual Teams Collaborate Better with 8x8’s Cloud Communications Solution

Artco Group

Customizable ring groups ensure incoming calls always receive a live answer for the Artco Group.

Avvo

Leading online legal marketplace eliminates costly downtime with 8x8 cloud communications

Bailey International

8x8 Virtual Contact Center and NetSuite Help Bailey International Streamline Call Center Workflows and Enhance Customer Service

Barge Waggoner

Distance no longer inhibits employees in specialized fields from communicating with colleagues throughout the company.

BeamaLife Financial Services

BeamaLife Financial Services has seen increased employee productivity since implementing 8x8.

Belfast City Airport

Only a cloud-based PBX would be able to meet the needs of Belfast City Airport, so they turned to 8x8.

Bizmatics

8x8 Virtual Contact Center Helps Software Developer Deliver Support Excellence

Blueair

8x8 integration with Netsuite has helped Blueair service customers more efficiently, saving time on both ends.

BuyDig

8x8 Eliminates Capacity Constraints for Online Retailer and Now the Sky’s the Limit

CST Industries

Right before moving offices, CST Industries found their existing phone system couldn't move too. 8x8 to the rescue!

DC Advisory Partners

DC Advisory Partners operates internationally, employing more than 200 practitioners across Europe and an additional 300 staff throughout Asia and the US.

DeBoer's

DeBoer's Auto relies on the 8x8 Auto Attendant for many reasons, like giving the dealership a big-company image.

Dr. Long Dental Practice

HIPAA compliance was absolutely necessary for this dental practice, and 8x8 was able to quickly offer up a BAA.

EasyRoommate Vivastreet

EasyRoommate and Vivastreet strengthen global customer experience through 8x8.

Empire Cinemas

Established in 2005, Empire Cinemas is the largest private movie-theatre operator in the UK with a portfolio of 17 cinemas and 146 screens.

Export Action

By assigning any area code to a client, 8x8 and ExportAction create a local presence (great for worldwide firms!)

Fairfield-Suisun Unified School District

8x8 Cloud Phone System Saves School District $500K a Year

Farmers Insurance

Commuting from state to state sounds impossible, but was made easy for this Farmer's Agent with 8x8's VoIP phones.

Fix Auto

With 2 locations, FixAuto San Jose loves that 8x8's ring groups enable either site to answer incoming calls.

GM Group

8x8 delivers a unified communications solution to G&M Group.

H.A.P.P.I.

How often are you calling your IT person? HAPPI medical office can easily make on-the-spot changes, no IT involved!

iCruise

iCruise's uses 8x8's broadcast messaging feature so customers are always up-to-date on the status of their bookings.

Illumio

Fast-Growing Startup Unifies Global Employees and Improves Efficiency with 8x8 and Salesforce Integration

Irving Materials

Irving Materials has 150 locations, all unified under 8x8's cloud-based telephone system.

Keenan Solicitors

Established in 1997, Keenan Solicitors is a leading claims specialist based in Belfast, Northern Ireland.

Lazy Dog

Replacing Avaya Systems with 8x8 Accelerates Lazy Dog’s Rapid Expansion

Learn4Life

With constant, quick set-up of new schools, Learn4Life needed a VoIP provider who could keep up with rapid expansion.

Little Elm School District

Texas School District Prepares for Double-Digit Growth with 8x8 Cloud Communications

LOROL

London Overground Rail Operations Ltd (LOROL) was selected in November 2007 by Transport for London (TfL) to run trains and 35 stations in and across the capital.

Mason McDuffie

Mason McDuffie Mortgage Corporation found that 8x8's exemplary customer service just could not be beat by competitors.

MatrixOneSource

MatrixOneSource employees are no longer tied to their desks. Find Me, Follow Me routes calls anywhere they go.

McDonald's

8x8 hosted VoIP allows McDonald’s franchisee to lower their phone bill by 35% and to achieve the highest regional uptime.

McDonnell and Associates

8x8's self-service portal gives McDonnell and Associates the freedom of managing their telephony system on their own.

McLarens

McLarens Global Claims Service likes the freedom 8x8 gives them to customize settings to match their preferences.

MHM Services

When MHM Services, Inc. needed to replace its on-site PBX phone systems, it turned to technology solutions provider CDW and to 8x8, Inc.

Mobi

8x8’s Phone Service and Contact Center Solution Gives MOBI Flexibility to Grow

Movement Mortgage

Movement Mortgage chooses 8x8 enterprise cloud communications to support rapid company growth

My Learning Plan

Conference bridges permit My Learning Plan to hold impromptu internal meetings, with attendees from all over the US.

NetSuite

NetSuite Taps 8x8 as New Enterprise Cloud Communications Provider for Corporate-Wide Business Phone Service

Optiv

Security Solutions Provider Unifies 30+ Locations Nationwide with 8x8 Solutions and Salesforce Integration

Oregon Human Development Corporation

8x8 Streamlines Communications for Nonprofit Service

Outreach Process Partners

8x8's cloud-based technology and JumpStart training enabled OPP to meet their deployment deadline.

Ore Valley Housing Association

Housing Association Turns to 8x8 Cloud Communications

Patient Services Inc

Nonprofit Patient Assistance Foundation Helps Ensure HIPAA Compliance with 8x8 Virtual Contact Center

Radixx

Radixx raves about "the best automated call distribution center" - 8x8's!

Regus

Regus Selects 8x8 Enterprise Cloud Communications for Its Network of Global Business Centers

Remax

To enhance document security, RE/MAX Tri County real estate loves the privacy 8x8's Internet fax feature offers.

Replicon

Replicon uses video conferencing to recruit talent worldwide, expanding their pool of talented, potential employees.

RPM

CIO Unifies all Communications on a Global Platform with 8x8

Rubicon Project

Rubicon Project relies on 8x8 for modern features and voice quality, with almost zero IT intervention from their staff.

Servoca

Servoca Plc is a leading provider of specialist staffing solutions in the UK delivering recruitment and outsourcing services to clients in both the public and private sectors.

ShapeUp

ShapeUp Spreads Better Health to Millions with 8x8 Cloud Communications

Shimano

Shimano American gains state-of-the-art phone & collaboration solution with 8x8.

Shutterstock

Shutterstock Succeeds with 8x8’s Integrated Phone and Contact Center Solution

Silverado Stages

Bus Charter Company Consolidates Multiple Systems on 8x8’s Platform, Saving Money and Improving Operations

St. Matthew's Lutheran School

8x8's participation in e-Rate helps schools like St. Matthew's add features and capacity to their phone systems but keep costs down.

Taylor Law Firm

Taylor & Taylor law firm uses our mobile app to keep their image professional, even when calling from cell phones.

Thrive Senior Living

Thrive Senior Living uses virtual numbers provided by 8x8 to reduce costs and easily track sales leads.

TMW Systems

Our disaster recovery capabilities offer TMW Systems peace of mind in knowing they have options if disaster strikes.

Trendzer

8x8 EasyContactNow Gives UK-based web company room to grow

TSI

TSI Technical Systems always know who's calling because they have integrated Outlook to their 8x8 phone system.

UFC GYM

8x8 Cloud Communications Reduce Time-Consuming System Maintenance for Nationwide Fitness Franchise

West Town Savings Bank

A growing firm like West Town Savings Bank loves that installation isn't required to add phones for new hires.

Yew Chung International School

8x8's cloud-based services made relocation absolutely painless for the Yew Chung International School.

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Learn from 8x8 experts and industry leaders how global cloud solutions from 8x8 can help your business and improve your customer service, all while saving you money and time.

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