8x8 eXperience Communications Platformlink to this section
Fall 2021 Feature Highlights
8x8 Voice for Microsoft Teamslink to this section
Call recording now available in Microsoft Teams
The enhanced UC capabilities enabled by the 8x8 Voice for Microsoft Teams app now include support for automatic call recording. Once activated, Teams users have instant playback access to their call recordings from within the native Microsoft interface.
Globalization link to this section
Global Reach extends to 48 countries and territories
8x8 PSTN cloud services target the needs of multinational organizations that require consistent support of 8x8 services in international locations, where they have satellite offices and in-region employees.
Welcome to Russia, Japan, and Puerto Rico
These services now extend to Russia, Japan and Puerto Rico and enable support for enhanced inbound and outbound services, including in-country PSTN access, and local caller ID.
8x8 Worklink to this section
Meet 8x8 Frontdesk
Introducing a new tailored experience for receptionists and operators handling high call volumes. The interface, available right in 8x8 Work, includes company-wide contact list, universal presence status and intuitive drag-and-drop actions for fast call resolution. All without any additional software to manage or install.
Join Zeus Kerravala, Founder and Principal Analyst with ZK Research and Dhwani Soni, Vice President, Product Design and User Experience at 8x8 as they discuss the market context for 8x8 Frontdesk and review the latest customer feedback.
Flip meeting between devices
Flip meeting between devices
Seamlessly flip a meeting from one device to another with just a click. No need to leave a meeting to switch devices, maintain a cohesive meeting experience even while changing devices and locations.
Advanced moderation
Regain control over your large meetings. Mute all participants and stop participant video to limit audio and visual distractions. Moderators can allow attendees to turn on their video and unmute when needed.
Polls during live meetings
Use the polling feature to boost participant engagement, elicit feedback on relevant questions and gather sentiment during live meetings. Share poll responses with attendees.
Emoji reactions
Send emoji reactions to respond to meeting content in real-time. Like what is being discussed? Send a thumbs up. Want to appreciate someone’s live presentation? Send across a clap emoji reaction.
Meetings analytics find a new home
Powered by callstats.io, 8x8’s WebRTC monitoring and troubleshooting service, the latest suite of meeting reports provides real-time metrics and analytics on meeting performance, including support for the recently announced large-scale (500 participant) conferences.
All Releaseslink to this section
Below is a list of our releases for more product information and helpful resources.