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Receptionist Reimagined

Duration: 30 minutes

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Zeus Kerravala, Founder & Principal Analyst, ZK Research

Zeus Kerravala is the Founder and Principal Analyst with ZK Research. Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice. Kerravala provides research and advice to the following constituents: End user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers. If you want to add - Prior to ZK Research, Zeus was a senior vice president and distinguished research fellow with Yankee Group. He is heavily quoted in the business and technology press, and is a regular speaker at events including Interop and Enterprise Connect.

Dhwani Soni, Vice President, Product Design & User Experience, 8x8

Dhwani is working at 8x8 as Vice President for Product and User Experience Design. She is responsible for leading the strategy, vision, and user experience for the company’s integrated cloud communications, collaboration, and contact center solutions. Previously, Dhwani successfully built and led the design team at MobileIron. Her passion for building a strong customer experience is based on end-user trust and privacy, striving for enhanced efficiency, increased social collaboration, and driving accelerated product engagement. She is passionate about leadership and has been an active mentor and coach for inspiring and supporting her fellow women in technology and design.

Zeus Kerravala, Founder & Principal Analyst, ZK Research

Zeus Kerravala is the Founder and Principal Analyst with ZK Research. Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice. Kerravala provides research and advice to the following constituents: End user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers. If you want to add - Prior to ZK Research, Zeus was a senior vice president and distinguished research fellow with Yankee Group. He is heavily quoted in the business and technology press, and is a regular speaker at events including Interop and Enterprise Connect.

Dhwani Soni, Vice President, Product Design & User Experience, 8x8

Dhwani is working at 8x8 as Vice President for Product and User Experience Design. She is responsible for leading the strategy, vision, and user experience for the company’s integrated cloud communications, collaboration, and contact center solutions. Previously, Dhwani successfully built and led the design team at MobileIron. Her passion for building a strong customer experience is based on end-user trust and privacy, striving for enhanced efficiency, increased social collaboration, and driving accelerated product engagement. She is passionate about leadership and has been an active mentor and coach for inspiring and supporting her fellow women in technology and design.

Zeus Kerravala, Founder & Principal Analyst, ZK Research

Zeus Kerravala is the Founder and Principal Analyst with ZK Research. Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice. Kerravala provides research and advice to the following constituents: End user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers. If you want to add - Prior to ZK Research, Zeus was a senior vice president and distinguished research fellow with Yankee Group. He is heavily quoted in the business and technology press, and is a regular speaker at events including Interop and Enterprise Connect.

Dhwani Soni, Vice President, Product Design & User Experience, 8x8

Dhwani is working at 8x8 as Vice President for Product and User Experience Design. She is responsible for leading the strategy, vision, and user experience for the company’s integrated cloud communications, collaboration, and contact center solutions. Previously, Dhwani successfully built and led the design team at MobileIron. Her passion for building a strong customer experience is based on end-user trust and privacy, striving for enhanced efficiency, increased social collaboration, and driving accelerated product engagement. She is passionate about leadership and has been an active mentor and coach for inspiring and supporting her fellow women in technology and design.

Zeus Kerravala, Founder & Principal Analyst, ZK Research

Zeus Kerravala is the Founder and Principal Analyst with ZK Research. Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice. Kerravala provides research and advice to the following constituents: End user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers. If you want to add - Prior to ZK Research, Zeus was a senior vice president and distinguished research fellow with Yankee Group. He is heavily quoted in the business and technology press, and is a regular speaker at events including Interop and Enterprise Connect.

Dhwani Soni, Vice President, Product Design & User Experience, 8x8

Dhwani is working at 8x8 as Vice President for Product and User Experience Design. She is responsible for leading the strategy, vision, and user experience for the company’s integrated cloud communications, collaboration, and contact center solutions. Previously, Dhwani successfully built and led the design team at MobileIron. Her passion for building a strong customer experience is based on end-user trust and privacy, striving for enhanced efficiency, increased social collaboration, and driving accelerated product engagement. She is passionate about leadership and has been an active mentor and coach for inspiring and supporting her fellow women in technology and design.

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