Conversational AI by Engage Hub
Engage Hub’s Conversational AI-powered Agent uses our native Natural Language Processing (NLP) engine, with deep real-time integrations
Summary of Integrationlink to this section
Benefits of incorporating Conversational AI into your customer service strategy:
- First call resolution
- Deflect calls with Significant cost savings
- Reduce Average handle time (AHT)
- Increased customer satisfaction
- Empower customers to self-serve
Featureslink to this section
Features of incorporating Conversational AI into your customer service strategy:
- Automate first-line support
- Empower customers to self-serve
- Seamless agent handover
- Go beyond FAQ's
- 24/7 customer support
- Personalize every interaction
- One Chatbot, many channels
Prerequisiteslink to this section
8x8 X6, X7, or X8 license
Security & Compliancelink to this section
Developer: Engage-Hub
Location: Europe
Certifications & Compliance: ISO 27001 and PCI compliance level 1 certificates available on request