An auto attendant acts as an automated receptionist allowing you to create custom call experiences through multiple menus.
Use auto attendant to let your callers interact with the automated voice menus you define, and self-direct the calls without requiring any manual operator or receptionist. You can plan what you want your callers to experience when they call your company, define schedules and rules, and set up professional greetings for your business.
Create auto attendant identities with unique names and connect them with sites and phone numbers you have previously defined. Create extensions for auto attendants and assign them to be displayed in the company directory and apply alternate menus to handle unexpected events.
Create auto attendant profiles that support how would like callers to interact with your company. Select schedules, time zones and languages that shape how the auto attendant will handle each call.
Multi-level auto attendant enables you to establish multiple layers of personalization based on customer size, location and priority.
Administrators can easily set permissions and access to sites and information by employees.
Distribute incoming calls among employees with ring groups to serve customers faster.
