Chat Apps API

Increase customer engagement and marketing impact by including images and video in WhatsApp, Viber, LINE, Zalo, KakaoTalk, and Facebook Messenger messages— all through one API.

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Key benefits

  • Increase conversions with support of rich content such as photos, videos and files.
  • Ensure messages are delivered using orchestration rules to find a channel that works.
  • Stay updated on marketing effectiveness with constant visibility provided through detailed reports.
  • Integrate Chat Apps into support and CRM applications such as Zendesk and Salesforce.
  • Increase conversions with support of rich content such as photos, videos and files.
  • Ensure messages are delivered using orchestration rules to find a channel that works.
  • Stay updated on marketing effectiveness with constant visibility provided through detailed reports.
  • Integrate Chat Apps into support and CRM applications such as Zendesk and Salesforce.

Enhance customer engagement with the Chat Apps API

One API connects to multiple channels

Reach customers across many channels (e.g. WhatsApp, Viber, LINE, Zalo, Facebook Messenger, KakaoTalk, SMS) through just one API. The 8x8 Chat Apps API manages the complexity of all those applications for you. It even includes support for complex use cases such as chatbot integration.

One API connects to multiple channels

Reach customers across many channels (e.g. WhatsApp, Viber, LINE, Zalo, Facebook Messenger, KakaoTalk, SMS) through just one API. The 8x8 Chat Apps API manages the complexity of all those applications for you. It even includes support for complex use cases such as chatbot integratio