8x8 Call Quality

Call quality performance monitoring that enables better communications

Key benefits

  • Monitors call quality in real-time to isolate problems for WebRTC applications.
  • Deliver insights that drive application adoption through AI-driven monitoring and analytics.
  • Analyze large volumes of WebRTC communications data automatically reducing the time IT staff spend manually identifying issues.
  • Reduce downtime with proactive call quality score notifications.
  • Monitors call quality in real-time to isolate problems for WebRTC applications.
  • Deliver insights that drive application adoption through AI-driven monitoring and analytics.
  • Analyze large volumes of WebRTC communications data automatically reducing the time IT staff spend manually identifying issues.
  • Reduce downtime with proactive call quality score notifications.

Call quality performance monitoring that enables better communications

Call Quality and Monitoring

Detect, troubleshoot, and identify the root cause of quality issues.

Receive automatic AI-driven notifications to proactively identify the root cause of quality issues, eliminating costly manual data analysis, and accelerating the time-to-resolution.

Better video meetings for everyone

8x8 Meet analytics powered by callstats.io. We collect over 500 metrics from each meeting endpoint to provide you with an aggregated dashboard showing user adoption and a view of audio and video quality performance.

In this video we go over how to get started setting up your 8x8 business communications system.

00:09 What is 8x8 Admin Console? 
00:30 Setting Up Phone Numbers 
01:03 Users
01:32 Automatic Call Handling
02:38 Review

8x8 Admin Console (formerly known as Configuration Manager) is the tool through which you set up your 8x8 phone system. Admins can add users and set up ways to manage call flow, such as Ring Groups and Call Queues, that will affect their users.

Learn More: https://www.8x8.com/university
In this video we go over how to get started setting up your 8x8 business communications system.

00:09 What is 8x8 Admin Console? 
00:30 Setting Up Phone Numbers 
01:03 Users
01:32 Automatic Call Handling
02:38 Review

8x8 Admin Console (formerly known as Configuration Manager) is the tool through which you set up your 8x8 phone system. Admins can add users and set up ways to manage call flow, such as Ring Groups and Call Queues, that will affect their users.

Learn More: https://www.8x8.com/university