8x8 Work™ transforms everyday conversations into powerful insights—improving productivity ,
alignment, and internal collaboration at scale.
Help your teams stay aligned and efficient by capturing the moments that matter—through meeting transcriptions, summaries, and multilingual support—so no insight or action item is lost.
Whether you're managing global projects or onboarding new hires, features like meeting transcription, voicemail-to-text, and chat summarization streamline communication—no matter where or how your teams work.
Accurate, high-fidelity summaries and powerful insights help leaders track alignment, coach smarter , and make better decisions—without replaying every call. And with open APIs, transcripts and summaries can flow into CRMs and analytics tools to streamline record keeping.
Get a complete overview of how 8x8 Work can supercharge employee productivity.
Here’s how 8x8 Work uses AI to boost productivity and reduce manual effort.
Turns spoken interactions into searchable, structured data for faster follow-up.
Flag inappropriate language in calls to support quality assurance.
AI-generated recaps surface objections, outcomes, and next steps.
Converts voicemails into readable text so nothing gets missed.
Captures conversations with speaker detection and multilingual support.
Capture key next steps automatically—no need for manual follow-ups.
Post-meeting recaps highlight action items and decisions—sent automatically to attendees.
Gives late arrivals a private summary of what they missed—without disrupting the meeting.
Condenses long threads into quick, scannable recaps with key takeaways.
Suggested replies with tone options help users respond faster and more consistently.
Boosts accuracy by teaching AI to recognize your business’ internal language.
Optimized call routing and clarity across regions and networks.
Des solutions de centre de contact de pointe aux communications unifiées et aux API no-code, nos produits résolvent même vos défis de communication les plus complexes.
8x8® Contact Center™ met l'IA au service de vos agents pour simplifier les opérations et renforcer la satisfaction client.
8x8 Work® connecte vos équipes et vos clients dans le monde entier grâce à une suite de communications enrichie par l'IA.
8x8 no-code CPaaS vous permet de joindre vos clients sur les canaux de leur choix depuis une seule plateforme.
8x8 Engage™ permet à toutes les équipes en contact avec les clients de rester connectées et de les accompagner facilement.
Renforcez Microsoft Teams grâce aux capacités de communication 8x8 et aux intégrations pour centre de contact.
Connectez-vous facilement aux applications CX, commerciales et CRM les plus répandues pour atteindre de nouveaux niveaux de productivité sans complexité supplémentaire.
Toujours conforme aux réglementations et vérifié par des certifications tierces, pour votre tranquillité d’esprit.
