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Kevin Scott-Cowell

Kevin was appointed UK MD of 8x8 in 2010 bringing with him more than 25 years of experience in the telco sector. He’s played a key role establishing 8x8 as a UK leader in unified communications and driving the company’s ambitious growth plans. He has years of experience operating and developing businesses within the fixed and mobile telecoms sectors, but also expertise in product design and development, manufacturing, logistics and supply, service and outsourcing. Read More>

Articles by: Kevin Scott-Cowell

Redefining the customer experience with connected tech

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Today, being able to communicate effectively is essential for businesses to deliver outstanding customer experiences. People have so many channels at their fingertips – social platforms, voice activated devices, instant messenger – so naturally they expect to be able to contact companies 24/7 v [...]

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4 Tips for Increasing Local Government Digital Adoption in the UK

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The UK Digital Strategy, implemented earlier this year, is designed to build on the country’s success to date in developing a world-leading digital economy that works for everyone. There’s no denying the fact that the UK has a healthy appetite for technology, but for the overall goals of the Digital [...]

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Transform your recruitment with a cloud communications system

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Job seekers today are pressed for time. Yet the overall hiring process is taking longer than ever before. In fact, hiring processes now take over 22 days in the U.S. and anything from 26 to 31 days in the U.K. Although this extended screening process is necessary to find the right candidate, it’s al [...]

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No one on the other end of the line? New customers could be left out in the cold

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Everyone wants engaged customers. Whether that means having them visit your website, convincing them to call a sales rep or even visit a high street store. But how would you feel if you eventually convinced a customer to come to your company or store to purchase a product but they were greeted with [...]

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