As an 11-time leader in the 2022 Gartner Magic Quadrant for UCaaS, 8x8 is continuing to deliver on the promise of customer value
We're thrilled to announce that 8x8 is once again a Leader in the 2022 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. This marks the 11th consecutive time we've been named a Leader, more than any other vendor in our industry. While 11 is believed to be a lucky number, it is more than luck that has brought us this recognition—it is years of building a customer and product-first culture and focusing on bringing value to our customers.
Unified Communications for alllink to this section
Through the years, we have remained committed to helping our customers in their digital transformation journeys, breaking down communication silos, and boosting company-wide collaboration across their organizations. Our 8x8 platform, with the widest global coverage and industry-leading reliability, brings together employee and customer experiences, helping enterprises break down organization silos and unify all employees, from those arming the front desk to the ones working in the contact centers.
Gartner Magic Quadrant Recognitionlink to this section
We are thrilled that Gartner recognized our progress in the last 12 months and are proud of the validation. This long-standing leadership position affirms our vision and direction, but we’re even more thrilled with what this means to our customers, including:
- Enabling company-wide collaboration for every employee, everywhere, including users of Microsoft Teams, Salesforce, Google for Work, and other enterprise apps
- Unifying administration across UCaaS and CCaaS
- Implementing a single integration framework for a lower total cost of ownership
- Improving insights with cross-platform AI & analytics to measure usage, adoption, and real-time quality
- Providing a single point of accountability, with the industry's only 99.999% financially backed uptime SLA across UCaaS and CCaaS
We hope these core tenets and our unwavering partnership with customers to better understand and meet their needs will ensure we're the vendor of choice in the future as well.
Get your copy of the 2022 Gartner UCaaS Magic Quadrant here.
Also, check out 2021 Gartner Magic Quadrant for CCaaS.
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