Select your X Series Package

We’ve curated a list of different training offerings based on your X Series package. Learn more about our X Series training.

Don’t see your package? Email us at [email protected].

Not sure where to start?

Check out our interactive guide to see what courses you should take or use our calculator to find out how many training units you need to purchase.

Interactive Guide Training Units Calculator



8x8 Academy’s X Series courses are offered online and in-person. Depending on your X Series package, you will be assigned a certain number of units necessary to complete your product training. Take a look at our learning paths to learn more.

You can check out what courses are available per package below:


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Free Online Training (Free)
Virtual Office Administrator Courses
Virtual Office Administrator (8 Units)
Virtual Office Administrator eLearning (6 Units)
Virtual Office Analytics (2 Unit)
Virtual Office Sandbox (5 Units)
Virtual Office Adv. Topics & Troubleshooting (15 Units)  
Contact Center Administrator Courses
Virtual Contact Center Administrator (12 Units)   
Virtual Contact Center Administrator eLearning (8 Units)   
Virtual Contact Center Analytics (2 Units)   
Quality Management & Speech Analytics (2 Units)   
Virtual Contact Center Adv. Topics & Troubleshooting (13 Units)   
Post Call Survey (1 Unit)   
Virtual Contact Center Multi-Channel (2 Units)    
ContactNow Administrator (6 Units)    
End User
Virtual Office Adoption Kit (12 Units)
Virtual Office Remote Sessions (5 Units)
Virtual Office Onsite Sessions (28 Units)
Virtual Contact Center Adoption Kit (12 Units)   
Virtual Contact Center Remote Sessions (5 Units)   
Virtual Contact Center Onsite Sessions (28 Units)   
ContactNow Adoption Kit (12 Units)    
ContactNow Remote Sessions (5 Units)    
ContactNow Onsite Sessions (28 Units)    

Not sure how learning paths work?

What are training units? Do training units expire? Have learning path questions or general 8x8 Academy questions?
Visit our FAQ to find out >

Want to browse our courses and schedules?

Our learning portal details all our training in one comprehensive list.

View our course catalog >

What is 8x8 Academy?

8x8 Academy is your one-stop solution to all your training needs.

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Need more support help?

8x8 Support knowledge base has the answers to your questions.

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