Cloud Communications for Healthcare providers

The 8x8 Open Communications platform brings together voice, video, chat and contact centre capabilities in the cloud. With one intelligent system of communication, healthcare providers can work effectively and efficiently, sharing sensitive information with colleagues quickly and securely. Whether there’s one or hundreds of locations, all communications can be managed from a single online administration portal.

Female healthcare worker reviewing patient file sent securely through 8x8 cloud communications

Featured case studies

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Bring award-winning telephony features to the applications you use every day. 8x8 Voice for Microsoft Teams retains the familiar Microsoft Teams interface provides enterprise-grade telephony and global PSTN connectivity without costly add-on services and call plans.

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Boost productivity and support work-from-home agents with a unified toolset that eliminates app confusion. Design better patient experiences with Speech Analytics, CX Analytics and proactive and AI-powered self-service options for today’s digitally connected customers.

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Enable staff and patients to engage using their preferred means of communication — phone calls, text, social and chat. Employees work in one interface with all the relevant information they need right at their fingertips to improve care.

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Data leaks are expensive and the stakes are even higher for NHS hospitals and social care organizations, who face astronomical fines and damaged reputations from privacy violations, security breaches or failed compliance audits. To safeguard our customers, 8x8 cloud communication solutions are compliant with the highest standards.

Tools to meet your modern business demandslink to this section

100% confidence with 8x8

With 8x8, there’s no risk when you migrate to the cloud. Our proven approach for moving communications to the cloud removes the risk of this transition.

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The highest levels of security and compliancelink to this section

8x8 ensures the highest level of security and compliance, including BAA’s for HIPAA compliance. Now that’s peace of mind.

Read the whitepaper

"Moving services online has been huge. We’ve downsized on-premises equipment, reduced costs and strengthened business continuity."

John DouglasIT Officer