A New Wave of Communications for SMBs
Level The Playing Field – Tap Into New Communications Services
Small and medium-sized businesses (SMBs) face an ongoing challenge to compete against larger enterprises that are flush with staffing and funding resources. Until recently, SMBs had few choices when it came to their communications solutions – mainly, they could purchase on-premises-based PBX equipment, but this required ongoing management, support, and maintenance. Cloud or hosted telephony offerings are now available, but many of these solutions are specialized and have limited capabilities. How can SMBs compete and differentiate themselves despite the many challenges they face?
In this webinar, learn about the new wave of cloud communications services that integrate communications, collaboration, and contact center functionality into a single system of engagement, thereby leveling the playing field and helping SMBs stand out from the crowd.
Gain insight into:
- Taking advantage of today’s communication evolution
- Going beyond a basic dial tone to stay competitive
- Understanding and embracing the age of the customer
- Using an integrated cloud platform to expand customer engagement