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Frost & Sullivan Presents: How to Engage the Modern Customer

Frost & Sullivan’s Melanie Turek walks through creating an exceptional experience at every step of the customer journey.

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Modern Customer
Frost & Sullivan Presents: How to Engage the Modern Customer Frost & Sullivan’s Melanie Turek walks through creating an exceptional experience at every step of the customer journey. Webinars
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Missing the Mark: IT and Building the Collaborative Office Employees tend to use the communications tools they like, even if they are not approved by IT. How do you build a collaborative office that users want?
Webinars
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Why are so many Contact Centers moving to the cloud? A new survey by 8x8 and the Contact Center Network Group, finding that three quarters of companies have already adopted or plan to move to cloud contact centers. Webinars
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Increase Your Contact Center Performance Quality Management for 8x8 Virtual Contact Center is the easy way to monitor, measure, and evaluate agent performance. It integrates smoothly with your 8x8 Virtual Contact Center, it’s easy to setup and use. Webinars
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Boost sales productivity with 8x8 and Salesforce Join 8x8 VP Alon Waks in an important webinar to learn how integrating 8x8 cloud communications with Salesforce keeps representatives focused on customers rather than administration. Webinars
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Bizmatics Improves Customer Service Across Channels & Into New Line of Business Learn how Bizmatics uses 8x8’s VCC to provide insight into the full customer journey to ensure that the customer experience is as positive as possible. Webinars
Virtual Office Analytics
Communications Costs? Mobility? Scale? How Companies are Utilizing Cloud Beach Trading Company shares how analytics-driven customer communications helped his business reduce costs and gain mobility. Webinars
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Quiet the Communications Riot in your IT Landscape: Case Study With ever-changing requirements and fast-paced IT landscapes, how do you keep up with your organization's demands and streamline your communications? Webinars
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UCaaS: Do You Really Need a Hybrid Cloud Strategy? This webinar will lay out the advantages and the industry trends toward UC in the cloud, and will feature expert opinions on the issues that a hybrid approach may add to a UC strategy. Webinars
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UCaaS Skipping Hybrid and Moving Directly to the Cloud More and more businesses across all industries and of all sizes are moving to the cloud for unified communications (UC). Webinars
Communicating patient data -3 things you must know
Communicating Patient Data? 3 Things You Must Know! Are your healthcare communications services HIPAA compliant? Here's what you need to know. Webinars

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