Payment Processing

8x8 Secure Pay is a payment processing tool that enables contact centers to simply and securely handle payment authorizations as required to move toward overall compliance needs.

Key benefits

  • Expedite calls and improve security by directing customers to a secure payment interface.
  • Provide customers peace of mind by allowing them to enter payment information directly.
  • Automate payment collection within an IVR structure to alleviate live agent involvement.
  • Payments collected using DTMF/keypad tones to ensure maximum security.
  • Expedite calls and improve security by directing customers to a secure payment interface.
  • Provide customers peace of mind by allowing them to enter payment information directly.
  • Automate payment collection within an IVR structure to alleviate live agent involvement.
  • Payments collected using DTMF/keypad tones to ensure maximum security.

Learn more about 8x8 Secure Pay

Protect business integrity

Ensure customer interface by removing agent from data handling procedures.

  • Minimize risk with a single interface for secure payment data entry
  • Ensure the payment collection processes meets PCI DSS Level 1 compliance

Simplify the payment collect process

Agent easily directs customers to appropriate payment interface and vendor.

  • Reduce handle time associated with payment collection by eliminating the need to interact with multiple people or systems
  • Securly collect payment details by offering the customer dial pad entry of credit card information

Reduce wasted time and accelerate payment processes

Agent can offer customer support while removed from actual data process.