A visual, effortless way to build communication workflows

With the 8x8 Connect Automation Builder, create meaningful interactions across different communication channels without spending hours on coding.

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You’re in good company

Happyplus Logo: a customer of 8x8 Automation Builder
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A no-code, drag and drop solution to automate workflows for complex business processes

Create meaningful customer engagement in a visual, effortless way with the 8x8 Connect Automation Builder. A no-code, drag and drop solution to automate workflows.

A no-code, drag and drop solution to automate workflows for complex business processes

Create meaningful customer engagement in a visual, effortless way with the 8x8 Connect Automation Builder. A no-code, drag and drop solution to automate workflows.

A no-code, drag and drop solution to automate workflows for complex business processes

Create meaningful customer engagement in a visual, effortless way with the 8x8 Connect Automation Builder. A no-code, drag and drop solution to automate workflows.

A no-code, drag and drop solution to automate workflows for complex business processes

Create meaningful customer engagement in a visual, effortless way with the 8x8 Connect Automation Builder. A no-code, drag and drop solution to automate workflows.

Build engaging experiences for any use case

Create custom workflows in minutes, or choose from our pre-built templates

Always-on customer support

Set up automated responses for all incoming messages to acknowledge reception, answer common questions, or share a link for enquiries.

Reminders and notifications

Build workflows to send automated reminders and notifications, also allowing customers to confirm or reschedule their deliveries and appointments.

Self-service customer support

Integrate interactive menus to route customers to the resources they need, be it tutorials, articles, or a customer support agent.

Automated surveys

Collect customer feedback with customizable and easy-to-setup two-way communication flows

Build engaging experiences for any use case

Create custom workflows in minutes, or choose from our pre-built templates

Always-on customer support

Set up automated responses for all incoming messages to acknowledge reception, answer common questions, or share a link for enquiries.

Reminders and notifications

Build workflows to send automated reminders and notifications, also allowing customers to confirm or reschedule their deliveries and appointments.

Self-service customer support

Integrate interactive menus to route customers to the resources they need, be it tutorials, articles, or a customer support agent.

Automated surveys

Collect customer feedback with customizable and easy-to-setup two-way communication flows

Build engaging experiences for any use case

Create custom workflows in minutes, or choose from our pre-built templates

Always-on customer support

Set up automated responses for all incoming messages to acknowledge reception, answer common questions, or share a link for enquiries.

Reminders and notifications

Build workflows to send automated reminders and notifications, also allowing customers to confirm or reschedule their deliveries and appointments.

Self-service customer support

Integrate interactive menus to route customers to the resources they need, be it tutorials, articles, or a customer support agent.

Automated surveys

Collect customer feedback with customizable and easy-to-setup two-way communication flows

Build engaging experiences for any use case

Create custom workflows in minutes, or choose from our pre-built templates

Always-on customer support

Set up automated responses for all incoming messages to acknowledge reception, answer common questions, or share a link for enquiries.

Reminders and notifications

Build workflows to send automated reminders and notifications, also allowing customers to confirm or reschedule their deliveries and appointments.

Self-service customer support

Integrate interactive menus to route customers to the resources they need, be it tutorials, articles, or a customer support agent.

Automated surveys

Collect customer feedback with customizable and easy-to-setup two-way communication flows

Orchestrate meaningful interactions in just a few clicks

Simplify workflows

Increase productivity by building custom workflows easily or choosing from prebuilt templates

Cross-channel orchestration

Boost efficiency with a consolidated interface of multi-channel conversations

Easily customizable

Enjoy the flexibility of iterating complex workflows and custom codes effortlessly

Seamless integrations

Integrate easily with your existing CRM and marketing tools to power context-based omnichannel communications

Orchestrate meaningful interactions in just a few clicks

Simplify workflows

Increase productivity by building custom workflows easily or choosing from prebuilt templates

Cross-channel orchestration

Boost efficiency with a consolidated interface of multi-channel conversations

Easily customizable

Enjoy the flexibility of iterating complex workflows and custom codes effortlessly

Seamless integrations

Integrate easily with your existing CRM and marketing tools to power context-based omnichannel communications

Orchestrate meaningful interactions in just a few clicks

Simplify workflows

Increase productivity by building custom workflows easily or choosing from prebuilt templates

Cross-channel orchestration

Boost efficiency with a consolidated interface of multi-channel conversations

Easily customizable

Enjoy the flexibility of iterating complex workflows and custom codes effortlessly

Seamless integrations

Integrate easily with your existing CRM and marketing tools to power context-based omnichannel communications

Orchestrate meaningful interactions in just a few clicks

Simplify workflows

Increase productivity by building custom workflows easily or choosing from prebuilt templates

Cross-channel orchestration

Boost efficiency with a consolidated interface of multi-channel conversations

Easily customizable

Enjoy the flexibility of iterating complex workflows and custom codes effortlessly

Seamless integrations

Integrate easily with your existing CRM and marketing tools to power context-based omnichannel communications

Why 8x8 Connect

A multi-channel communication platform designed for businesses who want to work smart, not hard

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Conversations powered by context

Help your team deliver more effective customer support with insight into past interaction data.

No developers necessary

While other customer portal solutions are low-code, 8x8 Connect is no-code.

Close internal gaps

Collaborate better with a single consolidated platform that helps you manage all customer conversations.

Better data, better insights

Unified data powers cross-channel analytics leading to improved strategies and business outcomes.

Conversations powered by context

Help your team deliver more effective customer support with insight into past interaction data.

No developers necessary

While other customer portal solutions are low-code, 8x8 Connect is no-code.

Close internal gaps

Collaborate better with a single consolidated platform that helps you manage all customer conversations.

Better data, better insights

Unified data powers cross-channel analytics leading to improved strategies and business outcomes.

Conversations powered by context

Help your team deliver more effective customer support with insight into past interaction data.

No developers necessary

While other customer portal solutions are low-code, 8x8 Connect is no-code.

Close internal gaps

Collaborate better with a single consolidated platform that helps you manage all customer conversations.

Better data, better insights

Unified data powers cross-channel analytics leading to improved strategies and business outcomes.

Conversations powered by context

Help your team deliver more effective customer support with insight into past interaction data.

No developers necessary

While other customer portal solutions are low-code, 8x8 Connect is no-code.

Close internal gaps

Collaborate better with a single consolidated platform that helps you manage all customer conversations.

Better data, better insights

Unified data powers cross-channel analytics leading to improved strategies and business outcomes.

Explore other Communication APIs

SMS

With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.

Voice API/SDK

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.

Explore other Communication APIs

SMS

With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.

Voice API/SDK

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.

Explore other Communication APIs

SMS

With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.

Voice API/SDK

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.

Explore other Communication APIs

SMS

With our fully-supported SMS gateway you can send and receive messages in a matter of minutes.

Voice API/SDK

Ensure privacy with Call Masking, or give your applications a voice with interactive app to app calls, text-to-speech (TTS) phone calls.

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber.

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.

Meetings as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.

Meetings as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.

Meetings as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction API lets you be there, even when you can’t.

Meetings as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


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