Elevate your CX.
Build customer loyalty and business impact through powerful data and team collaboration tools. It’s a win-win.
Build a better experience, boost revenue.
Put poor customer experiences in the past with granular data tools. With personalized content, AI for fast fixes, and secure payments, customers will sing your praises in no time.
Connect with customers faster, anywhere.
Address your customers' changing needs by meeting them on their favorite channels. Take it further with features that anticipate new customer wants.
Create fierce brand loyalty.
Keep your customers coming back for more by delivering personalized, proactive communications, and simple, yet secure, payment options.
Ignite your digital transformation.
Connect the CX dots across your organization with AI tools, industry-leading tech partners, and data-driven insights. Less complex, better CX. What’s not to love?
A product portfolio to supercharge your CX.
From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.
Contact Center
8x8® Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.
Unified Communications
8x8 Work® connects teams and customers globally with an AI-enabled communications suite.
Communications APIs
8x8 no-code CPaaS connects you to customers on the channels they want from one platform.
CX Beyond the Contact Center
8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.
8x8 for Microsoft Teams**
Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.
Integrate seamlessly.
Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.
Customer stories—no fluff, just real success.
“The 8x8 platform is easy enough for these different individuals to learn to use, and learn to work together. This helps us provide a consistent level of service to our students, regardless of the reason for their call.”
“We have not seen an increase in inbound traffic—if anything, we've seen a reduction. This is due to us answering more calls the first time, which in turn frees up staff to be proactive and call the customer before they call us.”
"8x8 has significantly impacted how we engage with callers and resolve their issues. Chat inquiries are up, while call volumes have dropped, and average call waiting times are down."
Secure and compliant.
Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.
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