Cisco Was a Good Start. But It’s Time to Modernize
Unify your collaboration and customer engagement under one AI-powered platform—without bolt-ons, duct tape, or dual portals slowing down your insights.
Benefits of 8x8:link to this section
- One Contract, One Experience: Replace UCM + Webex + Contact Center with a single interface that eliminates silos and powers real-time AI features.
- Native Integrations: Microsoft Teams, Salesforce, ServiceNow, and more—built to enrich rather than fragment your data landscape.
- Global PSTN + Omnichannel CX: 55+ countries, 20+ digital channels, zero carrier patchwork—no more data blind spots across touchpoints.
Stop Managing Complexity. Start Driving Outcomes.link to this section
Cisco’s legacy UC tools weren’t designed with full AI enablement in mind. When interaction data is spread across disconnected systems, your AI models miss context—and outcomes suffer. 8x8’s single platform ensures every voice, chat, or video interaction feeds into a centralized, intelligent engine, giving you accurate coaching, seamless automation, and actionable insights.
Download: The Cloud-First Transformation Guidelink to this section
Discover how leading IT teams are simplifying their stack and accelerating CX outcomes with 8x8.
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