Make your business ready, responsive and resilient
Ready - no single point of failure
Designed with no single point of failure, our highly secure infrastructure delivers your service from a mirrored, top-tier, secure, fully redundant, and geographically diverse state-of-the-art data center that has been "Statement on Standards for Attestation Engagements (SSAE) 16" audited. What that means for your business is that communications will be there all the time, anywhere.
Responsive - guaranteed call quality and reliability
8x8’s platform and associated intellectual property enables delivery of a consistent end user experience over inconsistent networks supported by an end-to-end 99.999% uptime SLA that covers both uptime and call quality.
Resilient - Consistent in any condition
8x8’s systems are all high availability. This includes not only our multiply redundant active-active hot spare hardware and software systems, but even our people and processes are redundant with no risk of single points of failure with multiple redundancy and rerouting capabilities. Even our data centers can fail over core call flow in <30 seconds. If there is a power failure or Internet outage, your employees can simply plug their laptops into their home networks and continue interacting with customers as if they were still in the office. The result is your business can remain open and accessible to customers no matter what disruption strikes.