CRM Email Integration

Collaboration is easy when you consolidate and integrate your contacts with 8x8 Virtual Office Desktop. Have all your Gmail, Lync, Outlook, Office 365, Exchange and 8x8 phone system contacts all at your fingertips.

8x8 Contacts Integration allows you to simplify your life by uploading and consolidating all your 8x8-supported personal and business contacts into the 8x8 Virtual Office Desktop Application directory platform. By syncing and consolidating your contacts you can easily search, sort, and view your contacts through a single, simple-to-use interface.

Collaboration Made Easy

Your consolidated directory makes it easy to collaborate with your contacts. Launch click-to-call, click-to-email and, in some cases, instant message and view the presence status of your contacts.

8x8 Supported Contacts

Contact SourceInstant MessagingPresenceUser Info RequiredVirtual Office OnlineVirtual Office DesktopWindows SupportMac SupportContact Source Requirements
GmailYesYesGoogle username & passwordYesYesYesYesGmail account without 2-step verification
ExchangeNoNoExchange username & password + Active Sync URLYesYesYesYesExchange server 2007 or later Office 365 E3 license
OfficeNoNoOffice 365 username & passwordYesYesYesYesOffice 365 E3 license
OutlookNoNoNoneNoYesYesNoOutlook 2007 or later
SkypeYesYesSkype for Business username & passwordYesYesYesYesSkype for Business (Lync) Server 2013 and 2015 with Mobility Service (UCWA) Skype for Business (Lync) Online is NOT supported


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