Call Transfers

Now you can transfer calls with ease. Choose either warm transfer or cold (or blind) transfer.

With warm transfer, you announce the call to the person you are transferring the call to. With a cold transfer, you send the call directly to the extension without announcing it.

  • Extension to extension: no charge
  • Extension to PSTN: at regular 8x8 billing rate
  • 1-step transfer: “blind transfer”
  • 2-step transfer: “transfer with announcement”
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