8x8 Work

Switchboard Pro

Learn how to use Switchboard Pro to improve call workflows.

Log In

If your company uses single sign-on (SSO), you can log in from your application panel.

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Call Management Window

Change your status, set your voicemail, manage your calls and change your settings in this panel.

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Contact Directory Window

Change your status, set your voicemail, manage your calls and change your settings in this panel.

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Receive a Call

Learn the functionality and workflow of receiving a call in Switchboard Pro.

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Transfer a Call

Learn the functionality and workflow of transferring calls in Switchboard Pro.

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Park a Call

Learn the functionality and workflow of parking calls in Switchboard Pro.

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Chat

Chat allows you to message anyone in your contact directory. You can access chat by first clicking on the contact to bring up contact details. Then, click on the Chat Bubble to begin messaging.

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Notes

Notes are only viewable by receptionists and are a great way to keep track of people’s schedules and tasks.

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Get in-depth training with these related courses

8x8 Work End User Remote Training

8x8 Work Adoption Kit Free

An instructor will guide end users through a remote training session and product demonstration introducing how to use 8x8 Work apps.

Core modules include 8x8 Work for Desktop, Work for Mobile, and Switchboard Pro.

8x8 Work End User Remote Training

8x8 Work Adoption Kit Free

An instructor will guide end users through a remote training session and product demonstration introducing how to use 8x8 Work apps.

Core modules include 8x8 Work for Desktop, Work for Mobile, and Switchboard Pro.

8x8 Work End User Remote Training

An instructor will guide end users through a remote training session and product demonstration introducing how to use 8x8 Work apps.

8x8 Work Adoption Kit Free

Core modules include 8x8 Work for Desktop, Work for Mobile, and Switchboard Pro.

Other Popular Training Topics

8x8 Work for Desktop

8x8 Work for Mobile

8x8 Admin Console

Learn the skills necessary to perform common 8x8 Work tasks for your desktop.

Learn the skills necessary to perform common 8x8 Work tasks for your mobile device.

Configure and manage your phone system and work groups all-in-one place.

8x8 Work for Desktop

8x8 Work for Mobile

Learn the skills necessary to perform common 8x8 Work tasks for your desktop.

Learn the skills necessary to perform common 8x8 Work tasks for your mobile device.

8x8 Admin Console

Configure and manage your phone system and work groups all-in-one place.

8x8 Work for Desktop

Learn the skills necessary to perform common 8x8 Work tasks for your desktop.

8x8 Work for Mobile

Learn the skills necessary to perform common 8x8 Work tasks for your mobile device.

8x8 Admin Console

Configure and manage your phone system and work groups all-in-one place.

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