8x8 Work

Analytics

Learn to identify key trends and obtain customizable data from all your communication channels in one tool.

Log In and Overview

The first step is for system admins to set your user permissions. Once configured, users may login from the 8x8 unified login page.

For Classic Users, please review the training video on how to assign permissions to users using Account Manager here.

How to assign permissions:

  1. Log in to 8x8 Admin Console
  2. Select Users
  3. Click Edit next to the user you would like to assign permissions to
  4. Scroll to the "Analytics for 8x8 Work" section and select the package you would like to assign

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