X Series X2

• Unlimited Calling to 14 Countries
• Mobile Application
• Team Messaging
• Video & Audio Conferencing (5 Participants)
• Call Recording
• Personal Call Analytics
• Integrations (SFDC, Zendesk, NetSuite, Dynamics)
• Single Sign On

Integrated Communications

Smarter Global Engagement

X Series X4

X4 includes X2 capabilities plus

• Unlimited Calling to 47 Countries
• 50 Participants for Video & Audio Conferencing
• Barge, Monitor, Whisper
• Call Quality Reporting
• Operator Switchboard

X Series X6

X6 includes X4 capabilities plus

• Voice Contact Center
• Expert Connect
• CRM Pop for Context
• Granular Search Analytics
• Graphical Call Display
• Post Call Surveys
• IVR

Speed to Resolution

Customer Experience Transformation

X Series X8

X8 includes X6 capabilities plus:

• Multichannel Contact Center
• Quality Management
• Speech Analytics
• Co-browse
• Outbound Preview Dialer
• @ Mentions for Real Time Agent Feedback