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X Series, Cloud Service Features

Explore the key features: One cloud solution for business voice, meetings, collaboration, and contact centre across mobile and desktop devices.

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X Series X2

Integrated Communications

Smarter Global Engagement

X Series X4

X4 includes X2 capabilities plus

  • Unlimited UC Calling to 47 Countries
  • Barge, Monitor, Whisper
  • Supervisor Analytics
  • Call Quality Reporting
  • Operator Switchboard

X Series X6

X6 includes X4 capabilities plus

  • Voice Contact Centre
  • Expert Connect
  • CRM Pop for Context
  • Granular Search Analytics
  • Graphical Call Display
  • Post Call Surveys
  • IVR
  • 4,000 contact centre minutes per concurrent agent*

*For more details, see Unlimited Calling on X Series Plans & Pricing

Speed to Resolution

Customer Experience Transformation

X Series X8

X8 includes X6 capabilities plus:

  • Multichannel Contact Centre
  • Quality Management
  • Speech Analytics
  • Co-browse
  • Preview Outbound Dialer
  • @ Mentions for Real Time Agent Feedback

For more information call 0333 043 8888

Call 0333 043 8888 or fill out the form below and an 8x8 specialist will be in touch.

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