Features for financial professionals
Tools to meet your modern business demands
Integrate communications to create an engagement ecosystem
8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.
Integrate communications to create an engagement ecosystem
8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.
Future-proof your communications
8x8’s integrated cloud platform provides you with the capabilities you need today with a path to easily add new functionality in the future. Design a communications solution tailored for your environment and only pay for what you need.
Future-proof your communications
8x8’s integrated cloud platform provides you with the capabilities you need today with a path to easily add new functionality in the future. Design a communications solution tailored for your environment and only pay for what you need.
Contact Center AI-powered Virtual Agent
Increase productivity and decrease call handling time with virtual agents. This allows contact center agents to focus on more complex engagements.
Contact Center AI-powered Virtual Agent
Increase productivity and decrease call handling time with virtual agents. This allows contact center agents to focus on more complex engagements.
AI-based Expert Finder
Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.
AI-based Expert Finder
Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.
Explore more 8x8 resources
Live Oak Bank Delivers Exceptional Service During Hurricane Florence
100% Confidence with 8x8
8x8 Global Reach
8x8 enables us to elevate employee efficiency and ensure that company-wide communications actually add value to the business, rather than detracting like it used to with our legacy system.
8x8 enables us to elevate employee efficiency and ensure that company-wide communications actually add value to the business, rather than detracting like it used to with our legacy system.
Products to meet your unique business needs
Reliable voice in the cloud
Analytics for administrators and supervisors
Auto dialing, quality management and analytics
- Unlimited voice calling
- Advanced call-handling
- Support for multi-site & multi-level auto-attendant
- Unlimited voice calling to 47 countries
- Call quality reporting & supervisor analytics
- Barge, monitor, whisper
- Skills-based routing, IVR, call recording, CRM
- Quality Management, Speech Analytics
- Predictive and Preview Dialer