Cloud Communications for Financial Services
8x8’s AI-driven cloud communications platform can help financial institutions transform into agile businesses where people can work from anywhere, from any device, any time.
Featured case studies
Features for financial professionals
Connect and collaborate with customers from anywhere on any device at their pace.
8x8 has service plans designed to ensure you have the capabilities you need today and the ability to easily add new features in the future.
Enable contact center agents to focus on more complex engagements by utilizing AI-driven virtual agents to automate high volume, routine topics.
Use SMS, Chat Apps, Video and Voice APIs to create engaging new experiences for your customers.
Tools to meet your modern business demandslink to this section
Integrate communications to create an engagement ecosystem
8x8 lets you easily integrate communications into systems of records. Employees work in one interface with all the relevant information they need right at their fingertips.
Future-proof your communications
8x8’s integrated cloud platform provides you with the capabilities you need today with a path to easily add new functionality in the future. Design a communications solution tailored for your environment and only pay for what you need.
Contact Center AI-powered Virtual Agent
Increase productivity and decrease call handling time with virtual agents. This allows contact center agents to focus on more complex engagements.
AI-based Expert Finder
Get to solutions faster by quickly finding subject matter experts throughout your company with 8x8 AI-based Expert Finder.
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Remove the risk with 8x8, with guaranteed call quality and a risk-free agreement.
8x8 enables us to elevate employee efficiency and ensure that company-wide communications actually add value to the business, rather than detracting like it used to with our legacy system.