Supported Languages | Supported Countries | Price | Business Need |
English | US, UK | Free | Business Phone |
The Caller Info pop-up feature in 8x8 Work for Desktop displays incoming calls with customer record details on your computer screen, so you can provide personalized client experience.
Use the Caller Info pop-up feature for eAgent in 8x8 Work to automatically retrieve customer records for quick reference.
Save time and increase productivity.
Features
- View a pop-up while an incoming call is still ringing, or only have the pop-up appear once you answer the call.
- Your URL and selected number format are saved automatically; all incoming calls you receive are accompanied by a caller pop-up in your browser.
- Screen pop-ups provide immediate access to the eAgent customer information to deliver personalized discussion
- Instantly update your eAgent contacts during a phone call
- Make calls directly from your web browser or web pages with Highlight to Dial (Windows Only) or 8x8 Web Dialer (Chrome users)
Prerequisites
- X Series license
- eAgent license
Security and Compliance
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies