8x8 Work for eAgent

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The Caller Info pop-up feature in 8x8 Work for Desktop displays incoming calls with customer record details on your computer screen, so you can provide personalized client experience.link to this section

Use the Caller Info pop-up feature for eAgent in 8x8 Work to automatically retrieve customer records for quick reference.

Save time and increase productivity.

Featureslink to this section

• View a pop-up while an incoming call is still ringing, or only have the pop-up appear once you answer the call.
• Your URL and selected number format are saved automatically; all incoming calls you receive are accompanied by a caller pop-up in your browser.
• Screen pop-ups provide immediate access to the eAgent customer information to deliver personalized discussion
• Instantly update your eAgent contacts during a phone call
• Make calls directly from your web browser or web pages with Highlight to Dial (Windows Only) or 8x8 Web Dialer (Chrome users)

Prerequisiteslink to this section

• X Series license
• eAgent license

Security and Compliancelink to this section

Developer: 8x8, Inc.

Location: United States of America

Terms of Service: 8x8 Terms and Conditions and Policies

Privacy & Data Governance

Certifications & Compliance