Build Great Customer Experiences in the Cloud

Companies the world over are turning to the cloud to create better customer experiences, and Aberdeen Group says it’s paying off.  Moving customer contact to the cloud results in higher revenues and improved first-call resolution rates. Plus, Aberdeen Group says they saw a SEVEN-FOLD decrease in customer care costs.

Check out the infographic below or view it as a PDF. To learn more about how mid-size contact centers can reap the benefits of the cloud, read this complimentary report from Aberdeen Group.

Aberdeen Cloud Contact Center Infographic


Max Ball


Max is the Senior Product Marketing Manager for 8x8 Virtual Contact Center. [...] Read More >