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Nalini Anathamurthy

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Nalini Ananthamurthy is a technical writer at 8x8. She is an expert on 8x8 Virtual Contact Center and its full range of features. Read More>

Articles by: Nalini Anathamurthy

How to Create the Best Call-Back Experience for Your Virtual Call Center by 8x8

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Virtual Call Center Feature Tip: Call-backs No one likes to jump through hoops to return a phone call. It can be frustrating and time-consuming to wade through a series of IVR menus or get passed from person to person—or department to department—just to reach s [...]

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