Matt McGinnis

Matt McGinnis

Matt McGinnis is 8x8’s Vice President of Product Marketing. Matt is responsible for the strategy, planning, and execution for 8x8’s award winning Virtual Office, Virtual Contact Center and ContactNow products targeting small, medium, and enterprise business segments. Matt holds a MBA from the University of California at Berkeley Haas School of Business as well as a Finance and Marketing bachelor’s degree from the University of Oregon.

Articles by: Matt McGinnis

The New Face of Contact Center Is Intelligent, Easy and Instant

Businesses of all sizes have employees, teams and departments that engage with both internal and external customers on a regular basis. Day in and day out, a lot of time is spent answering general inquiries, handling customer support or employee help desk issues, managing sales activities, responding to HR questions, making collection calls and even […]

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