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Mike McAlpen

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Mike McAlpen is the Executive Director of Security and Compliance at 8x8, one of the largest US VoIP providers for business. Prior to this, Mike was a business leader with Visa, Inc. Global Information Security and Compliance. Before this Mike was a leader in HP Professional Services Information Security, CIO/CISO Advisory and other services for nearly 12 years. Mike is a frequent Information Security speaker, a three-term IT Services Management Foundation President, on the Board of Directors of the Silicon Valley ISSA, and active in ISACA, FBI/DHS InfraGard, U.S. Secret Service’s Cyber Crime Task Force and the American Bar Association Science and Technology Section’s Information Security Committee. Read More>

Articles by: Mike McAlpen

Is Your Company on the Feds’ List of 1,200 HIPAA Violators?

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I don’t like sounding like an alarmist. But now is the time to get your HIPAA house in order and review everything you do, from your unified communications to your training, policies and procedures. The federal government is stepping up enforcement of HIPAA medical privacy rules, and things could ge [...]

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Why Your VoIP Provider Really DOES Need to Support Your HIPAA Compliance

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We recently published a blog that explained the issues with the new HIPAA “conduit service” that some VoIP providers are offering without the necessary Business Associate Agreement. Since then, we’ve gotten even more questions about business communication providers’ HIPAA obligations to their [...]

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Why Conduit Service Won’t Keep Your Business Communications HIPAA Compliant

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What is “HIPAA conduit service?” And will it protect the HIPAA compliance of my company’s business phone service, faxes or unified communications? I’ve been getting this question a lot lately, since apparently some of 8x8’s business VoIP competitors recently started offering something they call [...]

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Is Your Business Phone Service Provider Ignoring the Elephant Herd in the Room?

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A herd of elephants is wandering around boardrooms across America. They go by the names “Regulatory Compliance” “Security,” and “Reliability,” and you ignore them at your own peril. And because they’re difficult to deal with, lots of business phone service providers and unified communications&n [...]

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8x8 Receives Enterprise-Ready Rating from the Skyhigh CloudTrust Program

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Selecting the right cloud services for your business is critical, especially with the breadth of services available today. So having an objective evaluation of a service’s security controls and enterprise-readiness is an essential tool in streamlining the evaluation process and lowering risk. Fortun [...]

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7 HIPAA Compliance Questions to Ask Your Business Phone Service Provider

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Could your business be sued or fined for using a business phone service, fax system or call center system that doesn’t meet new HIPAA security and privacy regulations? It’s possible, because today, even businesses that never had HIPAA issues before are finding themselves subject to new rules. Worse [...]

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