Michelle Fitzsimmons

Michelle Fitzsimmons

Michelle is a Marketing Content Writer at 8x8. She was previously an editor at TechRadar, a leading consumer tech news and reviews website. Now she’s focused on helping small businesses reach their goals. When she’s not writing, she enjoys going to hockey games, walking her dogs, hiking, volunteering and reading.

Articles by: Michelle Fitzsimmons

Customer Service Predictions for 2019: 5 Small Businesses Weigh In

With the New Year fast approaching, it’s time to look ahead and see what trends will shape small businesses in 2019. One of the most important drivers for any business is customer service, and recent figures show that it’s just as critical as ever: 61% of survey respondents in Microsoft’s 2018 State of Global Customer […]

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Why Pay as You Go Works for SMBs

8x8 Flex Hardware Rental and other pay as you go programs provide small businesses with a more flexible and economic alternative to buying, letting them stretch their hard-earned dollars further and spend it smarter.

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