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David Chase

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David started his career in UC and Contact centre back in 2012 and hasn't deferred since, having joined 8x8 through acquisition. David started off in sales and became the go to sales engineer for everything Contact Centre, going back to his first love of marketing - David is now 8x8's Solutions Marketing Manager and continues sharing his knowledge of 8x8 across the sectors. Read More>

Articles by: David Chase

Reinventing Retail - 2019 NRF Recap

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“Retail is healthy, vibrant and growing” – Chris Baldwin, National Retail Federation Chairman and CEO of BJ’s Wholesale Club Attending my first NRF Retail’s Big Show has highlighted to me what a huge impact the retail sector has on the US and global economy. Did you know 1 in 4 people in the US c [...]

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Rise Above the Noise

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Do you stand out from the crowd? Any £35 billion industry is going to be hyper competitive¹. With such a large market opportunity, there is little surprise that 9,000 new recruitment firms entered the market in 2017 alone², bringing the total number of agencies in the UK to over 25,00 [...]

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Episode 2: How using Augmented Reality Can Improve Customer and Employee Engagement

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In the second episode of Communications. Transformed. I was lucky enough to make my 8x8 podcast debut. I interviewed a retail innovator from Bang & Olufsen, a leader in high-end consumer electronics, an 8x8 customer, and one of my favorite brands. Simon Silva, Global Retail & Customer Exp [...]

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What are the benefits of building a more connected business?

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Over the past decade, large scale tech migrations have become commonplace as new cloud technologies and systems have become widely available. However, for a business that is thinking about digital transformation, it’s sometimes easy to jump straight to the negatives. For example, I don’t have to go [...]

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How can technology help recruitment businesses succeed in a competitive marketplace?

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Competition amongst recruitment agencies has never been fiercer. In 2017, the industry’s turnover was £32.2bn but there are over 25,000 individual businesses – making it one of the most crowded markets in the UK. With so many companies operating within the same space, it is important now more than [...]

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