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Blair Pleasant

Blair Pleasant is a President & Principal Analyst of COMMfusion LLC and a co-founder of UCStrategies, now called BCStrategies. As a communications industry analyst, she provides strategic consulting services and market analysis on business communication applications, technologies, and markets, aimed at helping end-user and vendor clients both strategically and tactically. Her primary area of focus is Unified Communications and Collaboration, Contact Center, social media and other business communications technologies. 

Articles by: Blair Pleasant

New Communications Options for SMBs

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This is a guest blog post by analyst Blair Pleasant who is co-hosting a webinar with 8x8 June 28 11am PT / 2pm ET and was originally posted on her blog.  I recently wrote an article for No Jitter entitled “Best of Breed Isn’t Always Best.” The premise is that businesses generally hav [...]

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