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Beth Carney

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Beth is the Director of the 8x8 Marketing Communications team, proudly helping to spread the word on how 8x8 helps businesses serve their customers better. Read More>

Articles by: Beth Carney

Multiply Your Possibilities with Cloud Communications

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Seamless communication is something you should expect from your phone provider. But if you are using an on-premises phone system the chances are its old and doesn’t integrate with your other methods of work.  Typically you take your phone for granted and don’t think about it very ofte [...]

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The 60s Called—They Want Their Call Center Back

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Consumers—people like you and me—experience a big disconnect when they move from the world of the web to talking to the customer representatives of the businesses they frequent. The easy availability of information from almost any location has already transformed our day-to-day lives.  Want to [...]

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McDonald’s Franchise Expands—With ‘Invisible’ 8x8 Phone Service

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It would be hard to find an environment that’s tougher on phone systems than a restaurant like McDonald’s. In the kitchen area, lots of busy, hurried people are focused like a laser beam on providing fast, efficient service—not on the care and feeding of their phone systems. And when even a few [...]

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Helping the Non-profit Helpers Who Give People a Hand Up

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Sometimes, it’s an honor to be of service to those who serve others. At 8x8 we feel that way about many of the organizations who use our services to stay connected to their stakeholders and conserve precious resources, so they can maximize the good that they do in the world. Non-profits Need&nb [...]

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6 Ways to Tell If Your Company Has Outgrown Its Business Phone Service

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If you’ve ever been frustrated by your business phone service, consider this: Lots of companies reach a point where they’re big enough—and successful enough—that their current service just doesn’t meet their needs anymore. Is it Time for Real Unified Communications? Here are six warning signs t [...]

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VoIP Business Phone Service Helps You ‘Live the Dream’—No Matter What It Is

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Our times and technology have certainly changed. Not so long ago, companies had strictly defined start and end times for their employees. Most people started their days, Monday through Friday, fighting traffic, to get to the technology and equipment needed to conduct business, often an office or cu [...]

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