On behalf of the entire team here at 8x8, it’s with excitement and a huge thanks to our customers that we share 8x8’s X Series and 8x8’s Contact Center have collectively been recognized with 24 G2 Fall 2023 awards. This is incredibly meaningful to us. Why? Because these awards are a product of our customers’ feedback on one of the world’s largest and most trusted peer review sites, G2.

The importance of G2 and peer reviews

Founded in 2011 as G2 Crowd, G2’s mission has been to democratize the software buying process. On its site, it leverages the power of 100% validated reviews written by real users—not marketing materials or pay-for-play reports—to provide a comprehensive understanding of software products and their performance.

On G2, users can assess both the pros and cons of each solution to help make well-informed consideration, adoption, or retention decisions. By emphasizing transparency and trust, this user-centric approach has revolutionized the way companies evaluate and select technology.

It’s now estimated that 86% of software buyers use peer review sites when buying software, and 92% of B2B buyers are more likely to purchase software after reading a peer review.

The 24 8x8 G2 Fall 2023 Awards

So what was 8x8 recognized for on G2? This autumn round of recognition covers a broad range of awards from Overall Leader to Easiest to Use.

In this season where gratitude is celebrated, thank you 8x8 customers for recognizing 8x8’s X Series on G2 for the following:

1. Fall Leader

2. Mid-Market Leader

3. Small Business Leader

4. Americas Leader

5. Mid-Market Americas Leader

6. Asia Leader

7. Asia Pacific Leader

8. India Leader

9. Enterprise High Performer

10. Mid-Market High Performer

11. Enterprise Americas High Performer

12. Mid-Market Americas High Performer

13. Small Business Americas High Performer

14. Mid-Market Asia Pacific High Performer

15. Small Business Asia Pacific High Performer

16. Mid-Market Asia High Performer

17. Small Business Asia High Performer

18. Mid-Market India High Performer

19. Enterprise Easiest Setup

Additional thanks for recognizing 8x8’s contact center solution specifically with the following awards:

20. Mid-Market Best Meets Requirements

21. Mid-Market Easiest Setup

22. Mid-Market Easiest to Use

23. Mid-Market High Performer

24. Mid-Market Americas High Performer

Want to learn more about our customers and our love for our customers and their customers? Read about our customer-obsessed focus.