20,000 Business Customers

generic_300x240Here is another Susan Campbell article about yesterday’s news announcing that 8x8 has hit a new milestone, serving more than 20,000 business customers at the end of February. While the economy was in turmoil, 8x8 was actually growing.

8x8 Hits Milestone Subscriber Base With 20,000 Customers

March 10, 2010

By Susan J. Campbell
TMCnet Contributing Editor 
8x8, Inc., a provider of communications solutions, has announced that its subscriber base has reached a new milestone. At the end of February 2010, the company’s subscriber base topped 20,000 business customers. For the quarter that ended in December,8x8’s ( News – Alert) average business customer subscribed to 7.3 paid services.
While the global market was in economic turmoil over the last year, 8x8 actually added roughly 1,000 new business customers each quarter. Small businesses continue to seek ways to reduce expenses and improve the efficiency of their operations and 8x8 often delivers on these expectations.To do so, the 8x8 Virtual Office phone service provides these customers with new, IP-enabled telephony capabilities along with advanced features and unlimited local and long distance calling at a much lower cost than traditional landline phone services.The 8x8 hosted Call Center and Key System services, SIP trunking and unified communications solutions enable employee connectivity from anywhere a high speed Internet connection exists.
8x8 is also celebrating that it has sold roughly 2,500 paid subscriptions to its new 8x8 Virtual Office Pro unified communications services as of the end of February. The company first launched this service on Jan. 20, 2010.An advanced messaging platform, the 8x8 Virtual Office Pro allows subscribers to manage essential business communications functions online through a centralized Web portal.This solution also helps to enhance business productivity by providing users with a complete, instantly accessible suite of communication tools used in everyday business interactions that include Web telephony, video and voice Web conferencing, fax, call recording, an online dashboard with Outlook contacts and corporate directory integration, an AppleiPhone ( News – Alert) and iPod Touch application for mobile access and more.
“We are very pleased with the continued adoption of our business voice services by companies seeking an easy and cost effective way to manage their increasingly complicated and mobile telecommunications needs,” said 8x8 Chairman & CEOBryan Martin ( News – Alert), in a statement.
“We are also encouraged by the strong initial response to the 8x8 Virtual Office Pro solution from both existing and new business customers and look forward to helping businesses of all sizes enjoy the unique and differentiated advantages provided by our IP-based telecommunications services. 8x8 Virtual Office Pro is the fastest selling business telecommunications solution that 8x8 has introduced.”In other company news, 8x8 was a big winner at this year’s ITEXPO (News – Alert) East. The company’s newly launched unified communications, or “UC,” solution, the “8x8 Virtual Office Pro” received the “Best of Show” award in the small to medium sized business, or “SMB,” category.

Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan’s articles, please visit her columnist page.

Edited by Erin Harrison

Bryan Martin


Bryan R. Martin is Chairman of the Board and Chief Technology Officer at 8x8. With over two decades of service to the Company, including 11 years as Chief Executive Officer, Martin has been a key figure in 8x8’s growth, leading the company from its early days as a VoIP pioneer to becoming the leading provider of Unified Communications as a Service solutions. [...] Read More >